Service Advisor

Georgian BMW; Barrie; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Ongoing training

Career growth

Job summary

Georgian BMW is seeking a friendly, organized Service Advisor to join our team in Barrie. You will help customers schedule appointments, review service needs, and provide updates from check-in to pick-up.

Responsibilities include greeting customers, coordinating with technicians, explaining maintenance, and reviewing invoices with customers to ensure a smooth experience. A strong customer-service mindset and clear communication are essential.

Qualifications

• Strong communication and customer service skills.
• Organized, professional, and reliable approach.
• Automotive service experience is an asset, but not required.
• Valid driver's licence.

Responsibilities

• Greet service customers and manage check-ins
• Schedule appointments and document customer concerns
• Explain recommended maintenance and repairs clearly
• Provide customer updates throughout the service process
• Coordinate with technicians and the service team
• Review completed work and invoices with customers
• Maintain a professional and customer-first approach

Skills

Communication

Customer service

Organization

Reliability

Dealer environment

Job description

Georgian BMW is looking for a friendly, organized, and customer-focused Service Advisor to join our team. This is a great opportunity for someone who enjoys helping customers, communicating clearly, and working in a professional dealership service environment.

As a Service Advisor, you will help customers schedule appointments, review service needs, provide updates, and support a smooth experience from check-in to pick-up.

Responsibilities

• Greet service customers and manage check-ins
• Schedule appointments and document customer concerns
• Explain recommended maintenance and repairs clearly
• Provide customer updates throughout the service process
• Coordinate with technicians and the service team
• Review completed work and invoices with customers
• Maintain a professional and customer-first approach

Requirements

• Strong communication and customer service skills
• Organized, professional, and reliable approach
• Ability to work in a fast-paced dealership environment
• Automotive service experience is an asset, but not required
• Valid driver’s licence

What We Offer

• Competitive pay
• Ongoing training
• Opportunity for career growth