Service Advisor, Bennett GM

Formulafordlincoln; Cambridge; On-site; CAD 50,000 - 80,000; Full time

Benefits offered by this job

Bonuses

Health & dental benefits

RRSP Matching Program

Life Insurance

Job summary

Bennett GM in Cambridge is seeking a Service Advisor to be the friendly face and trusted consultant for customers during vehicle service. You’ll greet guests, capture concerns, and guide them through the service process.

This full‑time role offers a competitive pay range, bonuses, health and dental benefits, and opportunities for growth. If you connect with people, translate complex mechanical details into clear language, and work well with technicians, apply today.

Qualifications

• At least 1 year of experience as a Service Advisor.
• Solid vehicle knowledge.
• Excellent communication and customer service skills.
• Ability to translate mechanic-speak into plain English.
• Strong organizational and multitasking abilities.
• Team player with empathy and professionalism.

Responsibilities

• Greet customers warmly and capture service needs.
• Perform walk-around inspections and document concerns.
• Build accurate quotes with transparent pricing and timelines.
• Collaborate with technicians to keep service on schedule.
• Provide clear updates to customers throughout the process.
• Follow up with customers after service to ensure satisfaction.

Skills

Customer service

Communication

Inspection skills

Tech-savvy

Team collaboration

Problem solving

Job description

Bennett GM | Service Advisor | Opened on 10/09/2026 | Pay rate: $50000-80000 per year

Rev Up Your Career with Bennett GM!
Bennett GM is more than just a dealership—we're acommunity of over 100 driven, passionate, and talented individualswho bring energy and excellence to everything we do. We believe in growing together, which is why we invest incontinuous training, professional development, and career advancementopportunities for every team member.

We're constantly evolving and looking for enthusiastic team players who want tomake an impact today and help shape the futureof automotive service. We offercompetitive pay, comprehensive health & dental benefits, bonus incentives, and a dynamic team culturethat makes coming to work something you’ll actually look forward to!

Position: Service Advisor (Customer Experience Champion!)
Are you someone who thrives in a fast-paced environment, loves helping people, and enjoys being surrounded by the latest automotive technology? As aService Advisor, you’ll be the friendly face and trusted advisor our customers count on to make their vehicle service experience smooth, stress-free, and even enjoyable.

You’ll be part of a high-performing team where your communication skills, attention to detail, and technical knowledge will shine every day.If you love cars and people, this job is the perfect match.

What You'll Be Doing (Your Day-to-Day Adventure):

• Welcome & Wow:Be the first impression—greet every customer with a smile and positive energy while helping them get started with their service needs.
• Walk & Talk:Perform a walk-around inspection with the customer, listen to their concerns, and capture everything clearly on the work order.
• Estimate Like a Pro:Build accurate quotes with transparent pricing and timelines—no surprises, just trust.
• Team Up:Work closely with technicians and the service tower to keep things moving efficiently and on schedule.
• Keep Customers in the Know:Provide clear updates throughout the process and explain repairs in a way that builds confidence and understanding.
• Follow Up & Follow Through:Call customers after service to make sure they’re satisfied and encourage their feedback (we take great pride in our CSI scores!).
• Problem Solver:Handle any issues with empathy, professionalism, and quick thinking—helping turn challenges into opportunities.

And of course, other duties may pop up along the way—we roll with it, adapt fast, and support each other like a team should!

What You Bring to the Table:

• A knack forconnecting with people—you’re friendly, confident, and a great communicator
• Ability totranslate “mechanic-speak” into plain English
• Thrive under pressure and enjoy the pace of busy days
• You’re tech-savvy, organized, and not afraid to get a little hands-on
• Prior experience as aService Advisor(1+ years) and solid vehicle knowledge
• A desire tokeep learning and growing—we love curious minds!

Work Where It Happens:

• Full-time position
• Shifts scheduled Monday to Friday (7:30am–6:00pm)
• Rotating Saturdays (8:00am–1:00pm)—because we’re here when our customers need us

Perks & Benefits:

• Competitive Pay: Average of $50,000–$85,000/yearwithbonuses
• RRSP Matching Program
• Life Insurance
• A supportive environment where your efforts are recognized and appreciated

We thank all applicants for their interest—only those selected for interviews will be contacted.