Service Advisor - Automotive Tire & Repair Specialist

FOUNTAIN TIRE; Edmonton; On-site; CAD 46,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

RRSP with company matching

Training & advancement

Employee discounts

Regular day shifts

Job summary

Fountain Tire on Roper Road in Edmonton is seeking a friendly Service Advisor to join our automotive team. You will manage work orders, quote services, book with technicians and follow up with customers to ensure satisfaction.

We offer market-leading wages ($22–$25 per hour), comprehensive health, dental and vision benefits for you and your family, an RRSP with company matching, ongoing training and advancement opportunities, and regular day shifts with employee discounts on tires and services.

Qualifications

• Experience in the automotive repair or tire industry is an asset.
• Excellent customer service and a great attitude.
• Effective listening skills to identify customer needs.
• Team player with a professional demeanor.

Responsibilities

• Create work orders, arrange bookings and communicate with technicians.
• Provide service quotes and obtain customer authorization; finalize sales.
• Follow up with customers to measure satisfaction.
• Recommend tire and mechanical services to customers.
• Ensure accurate billing and data entry in the computer system.
• Maintain showroom promotions and participate in safety initiatives.
• Support inventory documentation and annual counts.

Skills

Customer service

Listening skills

Team player

Valid driver's license

Job description

Fountain Tire on Roper Road in Edmonton is seeking a friendly Service Advisor to join our automotive team. You will manage work orders, quote services, book with technicians and follow up with customers to ensure satisfaction.

We offer market-leading wages ($22–$25 per hour), comprehensive health, dental and vision benefits for you and your family, an RRSP with company matching, ongoing training and advancement opportunities, and regular day shifts with employee discounts on tires and services.