Automotive Service Advisor — Growth, Benefits & Day Shifts

FOUNTAIN TIRE

Edmonton

On-site

CAD 60,000 - 90,000

Full time

11 days ago
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Benefits offered by this job

Competitive pay
Benefits incl. RRSP program
Training & advancement
Team & customers
Day shifts
Employee discounts

Job summary

Fountain Tire Edmonton Heritage in Edmonton is seeking a friendly, dedicated Service Advisor to join our automotive repair team. You will create work orders, communicate with technicians, provide quotes, and secure customer authorization for repairs.

A customer-focused attitude and a willingness to grow with our training program are essential. The role offers competitive compensation around CAD 60k+ annually, comprehensive benefits, and advancement opportunities.

Qualifications

  • Must have at least 2 years of experience in the automotive repair or tire industry.
  • Must be able to work Saturdays.
  • Effective listening skills to identify customer needs and provide recommendations.
  • Working knowledge of passenger, light truck and specialty tires and mechanical services.
  • Must possess a valid driver’s license and provide a satisfactory driver’s abstract.
  • Excellent customer service and a great attitude are a must.
  • Team player who takes pride in their work.

Responsibilities

  • Create work orders and arrange bookings, and communicate them to the technicians.
  • Provide service quotes and obtain customer authorization for work, finalize sales and perform follow-up.
  • Make proactive calls to customers to determine satisfaction with service.
  • Recommend tire services, specialty tire services, wheel and mechanical services.
  • Ensure all products are billed accurately and enter information in the computer system.
  • Keep showroom promotional material updated.
  • Participate in safety initiatives to ensure safety for Fountain Tire customers and staff.
  • Complete assigned e-learning and safety courses per learning modules.

Skills

Customer service
Communication
Sales

Job description

Fountain Tire Edmonton Heritage in Edmonton is seeking a friendly, dedicated Service Advisor to join our automotive repair team. You will create work orders, communicate with technicians, provide quotes, and secure customer authorization for repairs.

A customer-focused attitude and a willingness to grow with our training program are essential. The role offers competitive compensation around CAD 60k+ annually, comprehensive benefits, and advancement opportunities.

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