Service Advisor

Lounsbury Furniture Limited; Dieppe; On-site; CAD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Benefits plan including health, dental

Employee discounts on cars and家具

Job summary

Volkswagen Moncton is seeking a bilingual Service Advisor to provide customers with a great experience and to represent the Volkswagen brand.

We value a polite, friendly, and well-mannered individual who can build relationships and offer value-added services through selling. This role pays a combination of an hourly wage and commission/bonus.

Qualifications

• Previous experience in customer service or sales is preferred.
• Has good computer skills and an aptitude to learn new software.
• Bilingual in English and French is a requirement.
• High school diploma or GED is required.
• Strong interpersonal and customer service skills.
• Lays helping people.
• Good work ethic.
• Must have a valid driver's license & clean driver's abstract.

Responsibilities

• Discuss the required or recommended services for a vehicle with the customer
• Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
• Schedule service work in the service department
• Explain the benefits and the potential outcomes of postponing repairs to customers
• Other duties may be assigned as necessary

Skills

Bilingual English/French

Interpersonal skills

Customer service skills

Strong work ethic

Helping others

Valid driver's license

Computer skills and willingness to学习

Education

High school diploma or GED

Job description

Volkswagen Moncton is looking for a bilingual Service Advisor.

The Service Advisor's role is to provide our customers with a great experience. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.

If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!

This role pays a combination of an hourly wage and commission/bonus.

Work With Us

Volkswagen Moncton is a part of the Lounsbury Group of Companies. We are committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefits Plan including health, dental, vision, and life insurance (begins on your first day of work)
• Employee discounts on cars and furniture
• Career growth and continuous development

Responsibilities

• Discuss the required or recommended services for a vehicle with the customer
• Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
• Schedule service work in the service department
• Explain the benefits and the potential outcomes of postponing repairs to customers
• Other duties may be assigned as necessary

Qualifications

Previous experience in customer service or sales is preferred

• Has good computer skills and an aptitude to learn new software
• Bilingual in English and French is a requirement
• High school diploma or GED is required
• Strong interpersonal and customer service skills
• Likes helping people
• Good work ethic
• Must have a valid driver's license & clean driver's abstract