Service Account Manager

Flynn Group of Companies; San Juan de Terranova; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

RRSP Matching

Structured Bonus Plan

Competitive wages and benefits

Job summary

Flynn Group of Companies in St. John’s, NL, is hiring a Service Account Manager for the Service Division.

This role focuses on building durable client relationships, promoting Flynn’s brand, and coordinating with sales, estimating, and service delivery to drive roofing service growth. You will manage client requirements, present tailored service solutions, and support marketing initiatives while helping to prepare estimates and takeoffs.

Qualifications

• Experience in a construction environment; Service roofing or sales experience is an asset.
• Exceptional communication and organizational skills, with strong time management abilities.
• Proven ability to multitask in a fast-paced, collaborative environment.
• A relationship-focused mindset with a passion for client service and business growth.
• Proficiency in MS Office and industry-specific tools such as Bluebeam and AutoCAD.

Responsibilities

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn's brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

Skills

Client relationship management

Communication

Organizational skills

Time management

Multitasking

Entrepreneurial spirit

Business growth mindset

Tools

MS Office

Bluebeam

AutoCAD

Job description

At Flynn, it's not just a job, it's a career

Service Account Manager - Service Division

Building Envelope, Construction

Flynn Group of Companies

St. John's

The Service Account Manager is responsible for growing and maintaining strong client relationships while supporting sales, estimating, and service delivery efforts.

Responsibilities

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn's brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

Requirements

• Experience in a construction environment; Service Roofing or Sales experience is considered an asset.
• Exceptional communication and organizational skills, with strong time management abilities.
• Proven ability to multitask and thrive in a fast-paced, collaborative environment.
• A relationship-focused mindset with a passion for client service and business growth.
• Entrepreneurial spirit and drive to expand Flynn's service offerings.
• Proficiency in MS Office and industry-specific tools such as Bluebeam and AutoCAD.
• Solid understanding of contract documents and estimating principles.

What We Offer

• Competitive wages and benefits
• Structured bonus plan
• RRSP Matching
• Great Environment where out motto is 'Flynn Family Winning Together'!
• On-going career development courses and programs through out in-house Flynn University

Location: St. John's, NL

Employment Type: Office, Salaried, Full-Time

Job Functions: Account Management, Sales, Estimating, Service

Industry: Building Envelope

Flynn's strong culture focuses the energies of employees on doing the right thing, for the benefit of the company, its customers, and themselves. The result has been 40+ years of success, and the next 40 looking even brighter.

"Flynn Way" is the way we do things at Flynn. It is not any one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn's culture.

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

This posting is for an existing vacancy within the organization.