Service Account Manager

Flynn Companies; Vancouver; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

RRSP matching

Company provided vehicle or allowance,

Company events

Dental care

Extended health care

Vision care

On-site parking

Job summary

Flynn Group of Companies in Vancouver, BC is hiring a Service Account Manager to build and manage key client relationships within our Service Division. You will collaborate with local and national teams to deliver tailored roofing solutions, manage quotes and service opportunities, and contribute to business development initiatives.

We value strong communication, negotiation skills, and a proactive, self-motivated approach.

Qualifications

• 3–5 years of estimating experience in commercial roofing.
• Strong knowledge of commercial roofing systems.
• Ability to read plans, specs, and contracts.
• Local market knowledge preferred.
• Experience with Bluebeam or similar software.
• Excellent written and verbal communication.
• Strong negotiation and relationship-building skills.
• Self-motivated with client service and team collaboration.

Responsibilities

• Build and maintain long-term client relationships to grow roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn’s brand.
• Understand client requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing through strategic initiatives and social media.
• Prepare takeoffs, estimates, and work orders accurately.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and corporate initiatives.

Skills

Estimating experience

Roofing systems knowledge

Reading plans

Communication skills

Negotiation

Relationship building

Self-motivated

Team collaboration

Bluebeam

Local market knowledge

Tools

Bluebeam

Estimating software

Job description

Service Account Manager

Team: Business Development & Customer Service

Location: Vancouver, BC

Commitment: Office Full-time

Workplace Type: onsite

Flynn Group of Companies is currently seeking a Service Account Manager to join our Vancouver Branch (located at 19175 22 Avenue, Surrey BC). Flynn is the Leading Building Envelope Commercial Contractor in North America, with 6000+ employees and 38 branches. The Account Manager works with an amazing team in our Service Division supporting a wide array of projects and customers.

A Day In The Life

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn’s brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

What We Are Seeking

• Minimum 3 to 5 years of estimating experience in the commercial roofing industry.
• Strong knowledge of commercial roofing systems, including new construction, re-roofing, and service and maintenance work. Service and maintenance experience is an asset.
• Ability to read and interpret plans, specifications, and contract documents.
• Local market knowledge is preferred.
• Experience using Bluebeam or similar estimating and document management software.
• Excellent written and verbal communication skills.
• Strong negotiation and relationship-building skills.
• Self-motivated with a commitment to client service, business development, and team collaboration.

What We Offer

• RRSP matching
• Company provided vehicle or allowance, plus gas card
• Company events
• Dental care
• Extended health care
• Vision care
• On-site parking