Senior Strategic Accounts Director

Digital Agency Jobs; Vancouver; Hybrid; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Dog-friendly offices

Unlimited coffee, drinks, and snacks

Medical and extended health benefits

Flexible time off and vacation

Job summary

AntiSocial is seeking a seasoned Senior Account Leader to manage a portfolio of major client relationships from the Vancouver area. You will provide strategic counsel, oversee multi-disciplinary teams, and drive organic growth while maintaining exceptional client satisfaction.

You will collaborate with Strategy, Creative, Production, Media, and Social teams to ensure high-quality, integrated campaigns and actionable business reviews.

Qualifications

• 10+ years of experience in account management or business leadership within an agency.
• Experience leading large, complex, high-value client relationships.
• Strong understanding of social-first marketing and integrated campaigns.
• Experience managing multidisciplinary teams across Creative, Strategy, Production, Media, and Social.
• Track record of growing client relationships and identifying organic opportunities.
• Confidence working with senior and executive-level stakeholders.
• Strong commercial awareness, including budgets and profitability.
• Excellent presentation, negotiation, and relationship-building skills.
• Leadership and mentoring experience.
• Ability to balance big-picture with detailed account movement.

Responsibilities

• Lead and oversee a portfolio of key client accounts as senior point of contact.
• Build long-term relationships with senior client stakeholders and understand their business goals.
• Provide strategic counsel and translate challenges into opportunities.
• Oversee programs across social, creative, content, influencers, digital media, and campaigns.
• Collaborate with Strategy, Creative, Production, Media, and Social teams to ensure strategic, strong work.
• Lead senior-level client presentations, conversations, workshops, and business reviews.
• Identify opportunities to expand partnerships and introduce capabilities.
• Own account health including satisfaction, scope, profitability, and resourcing.
• Help with growth strategies, forecasting, scopes, and annual planning.
• Mentor Account Directors, Account Managers, and team members.
• Establish clear ways of working across internal and client teams.
• Navigate challenges and develop proactive solutions.
• Ensure teams have information and resources to deliver exceptional work.
• Stay connected to social platforms and industry trends.
• Contribute to new business opportunities, pitches, and organic growth.
• Shape continued growth of the Account department and client experience.

Skills

Account leadership

Senior client relationships

Strategic marketing

Cross-functional collaboration

Presentation

Commercial acumen

Mentoring/leadership

Tools

CRM software

MS Office

Job description

AntiSocial is seeking a seasoned Senior Account Leader to manage a portfolio of major client relationships from the Vancouver area. You will provide strategic counsel, oversee multi-disciplinary teams, and drive organic growth while maintaining exceptional client satisfaction.

You will collaborate with Strategy, Creative, Production, Media, and Social teams to ensure high-quality, integrated campaigns and actionable business reviews.