Senior Specialist, Publications Operations

ICON Strategic Solutions; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare solutions company in Canada is seeking a Senior Specialist, Business Operations to provide operational support to the Publication Operations Team. This role requires a deep understanding of publication guidelines and experience in managing publication operations. The ideal candidate will have strong skills in Microsoft Office, Datavision, and Smartsheets, along with the ability to work with multiple stakeholders. ICON offers a competitive salary and a range of benefits focused on employee well-being and work-life balance.

Benefits

Annual leave entitlements

Health insurance offerings

Retirement planning offerings

Employee Assistance Programme

Flexible optional benefits

Qualifications

• Requires 2 years of experience or equivalent education and experience.
• Ability to work collaboratively with multiple functions and stakeholders.
• Clear understanding of ICMJE and GPP 2022 guidelines.

Responsibilities

• Support publication operations within global disease publication plans.
• Manage Author Agreements and maintain Datavision records.
• Conduct audits of Datavision and Smartsheet Trackers.

Skills

Collaboration

Knowledge of publication environment

Strong computer skills

Vendor management

Fast learner with a can-do attitude

Education

MA/MS or BA/BS

Tools

Microsoft Office

Smartsheets

Datavision

Job description

Senior Specialist, Business Operations

ICON plc is a world‑leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Publications Operations Senior Specialist is responsible for providing operational and administrative support to Publication Managers within the Publication Operations Team in Global Medical Affairs. This role focuses on ensuring operational and administrative support for medical, scientific, and technical publications included in global disease publication plans. The Senior Specialist will work closely with Publications Managers who support Publication Leads for each disease area to support quality and compliant publication operations.

What You Will Be Doing:

• Partners with Publication Manager, Global Medical, HEOR, and other colleagues to support publication operations within the global disease publication plans
• Managing end‑to‑end Author Agreements, COI disclosures, creating and maintaining Datavision records, and setting up Datavision accounts
• Support Publication Managers in submission process, including mock submissions (and maintaining dynamic records of requirements) and completing submissions
• Develop, maintain, and update spreadsheet trackers for mock submissions, journal and congress details, pass‑through costs, and mapping disease areas to journals and topics
• Conducting rolling audits of Datavision and Smartsheet Trackers to ensure completeness and compliance with good publication and documentation practices
• Support publication vendor contracting
• Assess compliance with sponsor publication policy and external publication guidelines

Your Profile:

• MA/MS, or BA/BS with appropriate experience
• Typically requires 2 years of experience, or the equivalent combination of education and experience
• Ability to work collaboratively with multiple internal functions and external stakeholders
• Clear understanding of current publication environment, ICMJE, GPP 2022, and other global guidelines related to publications, scientific data communication, and transparency standards
• Strong computer and database skills, particularly with Microsoft Office products, Smartsheets, and Datavision
• Ability to work with vendors
• Demonstrated ability to be a fast learner and has a “can‑do” attitude
• Demonstrated knowledge and effectiveness in supporting the execution of publications

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work‑life balance opportunities for you and your family.

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.