Senior Sales Operations Analyst

LIPTON Teas and Infusions; Canada; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading beverage company in Canada seeks a Senior Sales Operations Analyst to enhance commercial operations across Retail and Out-of-Home channels. The role involves analyzing sales data, supporting demand planning, and improving sales processes. Ideal candidates will have advanced Excel skills, a Bachelor's degree in a relevant discipline, and a strong ability to collaborate across functions. This position supports a hybrid work model with a commitment to diversity and inclusion in the workplace.

Qualifications

• Bachelor’s degree in a relevant field is preferred.
• Advanced Excel and strong PowerPoint skills are a must.
• Prior experience in CPG or analytics is preferred.

Responsibilities

• Generate and analyze Retail and Out‑of‑Home sales reports.
• Prepare deal sheets and oversee trade investment processes.
• Support Demand Planning and improve forecast accuracy.

Skills

Advanced Excel

Strong PowerPoint skills

Strong communication

Organization skills

Multitasking abilities

Education

Bachelor’s degree in Business, Marketing, Analytics, or related discipline

Tools

Nielsen

SAP

Job description

Senior Sales Operations Analyst

Full‑time, permanent. Mostly from home with monthly 3‑day meetings in Mississauga.

Your role

The Senior Sales Operations Analyst enables commercial excellence across our Canadian Retail and Out‑of‑Home channels by providing advanced analytics, operational support, and cross‑functional coordination.

Key Responsibilities

Sales & Business Analysis

• Generate, analyze, and interpret Retail and Out‑of‑Home sales reports.
• Maintain dashboards and leadership reporting (including commissions, KPIs, and performance trackers).
• Identify trends, risks, and opportunities to support commercial decision‑making.
• Conduct trade investment analysis and develop tools to track ROI and accountability.
• Support customer distribution analysis and prepare sell‑in presentations.
• Prepare deal sheet, verify deductions, oversee the entire trade investment process from the deal submission to deduction clearance and ad execution.

Marketing, Demand Planning & Forecasting Support

• Partner with Marketing on campaign execution, sample coordination, presentations, and promotional alignment.
• Support Demand Planning with data inputs, forecast tracking, and customer portal or deal‑sheet management.
• Provide insights for S&OP cycles and improve forecast accuracy.

Process Optimization & Commercial Operations

• Enhance sales processes, tools, and workflows to improve efficiency.
• Maintain shared templates, documentation, and master data (pricing, GS1, product info).
• Support territory planning, quota setting, and incentive program management.
• Drive adoption of new tools and best practices across the team.

Cross‑Functional & Leadership Support

• Support Customer Business Managers, Canadian Retail Manager, and Sales Agency teams.
• Prepare monthly or quarterly business review templates and leadership reporting.
• Coordinate team meetings, agendas, follow‑ups, and onboarding processes.
• Assist with invoice tracking and partner payment management.

Your Skills & Experience

• Bachelor’s degree in Business, Marketing, Analytics, or related discipline (preferred).
• Advanced Excel and strong PowerPoint skills (must).
• Experience with Nielsen, retailer POS tools, or syndicated data (preferred).
• Familiarity with internal systems such as SAP is an asset.
• Prior experience in CPG, category management, customer planning, or analytics (preferred).
• Strong communication, organization, and multitasking abilities.
• Proven ability to work independently, solve problems, and make sound decisions.
• Strong business acumen and ability to partner across functions.
• Comfortable managing multiple priorities in a fast‑paced environment.

A Great Place to Grow

LIPTON Teas and Infusions is committed to equity, inclusion and diversity. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.

We are interested in every individual bringing their whole self to work and this includes you! Therefore if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Equal Employment Opportunity

As set forth in LIPTON Teas and Infusions ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.