Senior Medical Referrals Coordinator

Primary Care Alberta; Edmonton; Hybrid; CAD 39,000 - 48,000; Full time

Job summary

Primary Care Alberta is seeking an Administrative Support IV to join the Provincial FAST Edmonton Zone central intake team. You will clerically process referrals, enter data, and help move referrals from intake to specialist consultation.

You will coordinate with MOAs, RNs, and referring providers, ensuring timely distribution and accurate data handling. The role supports process improvements in a dynamic setting.

Qualifications

• Some post-secondary education is required.
• Grade 12 education minimum with a certificate or diploma in Office Administration or equivalent.
• Experience in medical/referral processing within last 5 years.
• Ability to communicate clearly with healthcare professionals and patients.

Responsibilities

• Receive, collect and enter data for referrals accurately.
• Distribute referrals to appropriate specialists and track progress.
• Communicate with providers and patients by telephone to coordinate referrals.
• Maintain standard workflows and support quality improvement initiatives.
• Collaborate with RNs and MOAs in a fast-paced environment.

Skills

Communication skills

Attention to detail

Typing 50 wpm

MS Office proficiency

Time management

Organizational skills

Confidentiality

Medical terminology

Multi-tasking under pressure

Education

Grade 12 + Office Administration certificate

Tools

Alberta Netcare

Connect Care

Rightfax

Genesys

Job description

Primary Care Alberta is seeking an Administrative Support IV to join the Provincial FAST Edmonton Zone central intake team. You will clerically process referrals, enter data, and help move referrals from intake to specialist consultation.

You will coordinate with MOAs, RNs, and referring providers, ensuring timely distribution and accurate data handling. The role supports process improvements in a dynamic setting.