Centralized Programs Coordinator - Entry Level

Medicentres-Canad; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Job summary

Medicentres is seeking an entry-level Clinic Support Officer in Edmonton, AB to support centralized programs. You will process and track referrals, attach clinical information, and communicate with patients and staff to ensure timely appointments.

Ideal candidates have 1–2 years in a medical office, experience with EMR software, and strong English communication skills. Microsoft Office proficiency is expected. This role is full-time and on-site in Edmonton.

Qualifications

• 1–2 years in a Medical Office Assistant position.
• Experience with EMR software is preferred.
• Exceptional customer service skills.
• Proven ability to handle confidential information in compliance with regulated guidelines.
• Excellent communication skills in English; other languages are an asset.
• Experience with Microsoft Office Suite.

Responsibilities

• Process and send referrals to internal and external specialists, diagnostic testing sites, and hospitals.
• Attach appropriate clinical information to referrals prior to sending.
• Notify patients of their appointments and any special instructions via telephone, mail or email.
• Track outstanding referrals and follow up on pending referrals within recommended timeframes.
• Handle third party requests for patients and physicians.
• Provide friendly and effective communication with clinic staff, physicians, and patients.

Skills

Customer service

Communication

Confidentiality

MS Office

Tools

EMR software

Job description

Medicentres is seeking an entry-level Clinic Support Officer in Edmonton, AB to support centralized programs. You will process and track referrals, attach clinical information, and communicate with patients and staff to ensure timely appointments.

Ideal candidates have 1–2 years in a medical office, experience with EMR software, and strong English communication skills. Microsoft Office proficiency is expected. This role is full-time and on-site in Edmonton.