Urology Clinic Administrative Coordinator

Alberta Health Services; Edmonton; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services’ Kipnes Urology Centre in Edmonton seeks an Administrative Support IV to coordinate physician schedules, referrals and diagnostic testing in a high‑volume urology clinic. You will support complex administrative tasks, patient flow and clinical team coordination with discretion and confidentiality.

The role requires post‑secondary medical office training, 3+ years in a busy healthcare setting, and proficiency with Netcare, imaging systems and billing processes.

Qualifications

• Completion of a recognized Medical Office Assistant or Medical Administrative Assistant certificate program, or equivalent related post‑secondary education.
• Minimum three years of recent experience providing complex administrative and clinical support to a physician in a high‑volume healthcare environment.
• Experience coordinating specialist referrals, surgical bookings, diagnostic testing, follow‑up care and physician schedules.
• Proficiency with Netcare, diagnostic imaging systems, referral and wait‑list management, insurance claims, physician billing and billing codes.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook Email and Outlook Calendar.
• Accurate keyboarding speed of at least 55 words per minute.
• Demonstrated ability to triage competing administrative priorities, manage frequent interruptions, identify urgent issues and complete time‑sensitive work accurately.
• Strong organizational, problem‑solving and independent decision‑making skills.
• Excellent written, verbal, interpersonal and customer service skills, with the ability to communicate professionally and compassionately with patients, families and healthcare teams.
• Proven ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Coordinate complex physician schedules and operating-room bookings in a high‑volume setting.
• Assist with rooming patients, vitals and patient transport as needed.
• Coordinate referrals, diagnostic testing and follow‑up care in collaboration with clinical teams.
• Manage time‑sensitive administrative tasks with accuracy and confidentiality.
• Support with billing codes, insurance claims and physician billing where applicable.
• Provide professional, compassionate service to patients and families.

Skills

Advanced MS Word

Excel

PowerPoint

Outlook

Touch typing 55 wpm

Prioritization

Communication

confidentiality

Administrative coordination

Education

Medical Office Assistant certificate

Tools

Netcare

Imaging systems

Referral/wait-list management

Insurance claims

Billing codes

Connect Care

AHS systems

Job description

Alberta Health Services’ Kipnes Urology Centre in Edmonton seeks an Administrative Support IV to coordinate physician schedules, referrals and diagnostic testing in a high‑volume urology clinic. You will support complex administrative tasks, patient flow and clinical team coordination with discretion and confidentiality.

The role requires post‑secondary medical office training, 3+ years in a busy healthcare setting, and proficiency with Netcare, imaging systems and billing processes.