Senior Manager, Brand & Creative

Carbon, Inc.; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Manager, Brand & Creative to elevate their brand presence. This role involves leading a talented in-house team to produce high-impact work across various channels, from digital campaigns to product launches. You will have the opportunity to shape creative strategies, foster collaboration, and implement efficient processes that enhance productivity. If you're passionate about storytelling and brand development, and eager to make a significant impact in a fast-paced environment, this is the perfect opportunity to unleash your creativity and drive results.

Benefits

Retirement Savings Plan (RRSP)

Employee Stock Purchase Program (ESPP)

Comprehensive Health Benefits

Flexible PTO Policy

Company-provided Laptop

Complimentary Snacks and Drinks

Company-wide Events and Socials

Qualifications

• 7+ years in creative or brand roles, with 3+ years leading teams.
• Strong portfolio showcasing storytelling and design across formats.

Responsibilities

• Lead an in-house team to create bold, impactful brand work.
• Oversee full lifecycle of creative projects from concept to launch.

Skills

Creative Leadership

Brand Strategy

Storytelling

Cross-Functional Collaboration

Strategic Thinking

Communication

Education

Bachelor's Degree in Marketing or Related Field

Tools

Creative Software (Adobe Creative Suite)

Project Management Tools

Job description

Who We Are

Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers and building an ecosystem of tools, resources, and community. Developed by expert sellers, entrepreneurs, and marketplace veterans, our solutions support businesses at every stage of their journey — from launch to global scale.

In early 2025, Carbon6 was acquired by SPS Commerce, the industry’s leading provider of cloud-based supply chain management solutions. This milestone marked a powerful evolution of our vision. Together, we’re integrating Carbon6’s ecommerce platform with SPS’s vast retail network to help sellers grow more efficiently, profitably, and intelligently.

As a global team across North America, Europe, and Asia, we thrive on innovation, collaboration, and continuous improvement. Whether you're building new technologies, supporting sellers, or scaling operations, you’ll join a community that’s shaping the future of retail and ecommerce — together.

The Opportunity (Open to Remote, Hybrid, or In-Person)

At Carbon6, we believe brand is more than just how we look—it’s how we show up. It’s the voice people recognize, the story they remember, and the feeling they get when they see our work. So here’s the question: Are you ready to shape a brand that stands out—and sticks?

We’re looking for a Senior Manager, Brand & Creative to take our brand to the next level. You’ll lead a powerhouse in-house team of designers, copywriters, video storytellers, and project managers to create bold, high-impact work that turns heads and drives results. From campaign strategy and product launches to social storytelling and event experiences, you’ll own the creative vision—and bring it to life across every touchpoint.

This isn’t just a leadership role. It’s a chance to build, scale, and get your hands dirty. You’ll architect systems, push creative boundaries, and roll up your sleeves to make work that moves fast, has high impact, and leaves a lasting impression. Sound like your kind of challenge? Let’s build something unforgettable.

Your Impact

• Lead and inspire a high-performing in-house creative team: Oversee and inspire a team of designers, copywriters, video producers, and project managers. You’ll foster a culture of creativity, growth, and collaboration while coaching team members to do their best work. You’ll also manage relationships with freelancers and creative agencies to scale production as needed.
• Creative Strategy & Brand Vision: Own and evolve the Carbon6 brand across every channel and touchpoint—digital, product, campaigns, events, and internal - ensuring our visual and verbal identity is cohesive, compelling, and unmistakably us across all touchpoints. As our brand champion, you'll raise the creative bar by driving innovation, storytelling, and design thinking in everything we produce.
• End-to-End Creative Execution: Oversee the full lifecycle of creative projects—from concept to launch. You’ll manage workflows, lead reviews, and ensure that every asset is delivered on time, on brief, and aligned with strategy. From product launches and growth campaigns to social assets and event visuals, you’ll deliver standout creative across all platforms.
• Cross-Functional Collaboration: Work hand-in-hand with teams across Product Marketing, Web, Events, SEO, and Ops to create high-impact, integrated campaigns. You’ll be a collaborative partner who helps bring big ideas to life and connects creative output to broader business goals.
• Creative Operations & Process Design: Design and implement scalable systems that enable the creative team to operate efficiently and sustainably. You’ll own intake processes, timelines, resource planning, and review frameworks—ensuring we can deliver great work at speed without sacrificing quality. You’ll also embed a culture of continuous improvement through feedback loops, retrospectives, and creative critique.

Your Qualifications

• Experience & Leadership: You bring 7+ years of creative or brand experience, including 3+ years leading high-performing, multi-disciplinary teams in fast-paced, marketing-led environments. You’ve successfully elevated brand experiences and driven campaigns that leave a lasting impact.
• Creative Excellence & Storytelling: Your portfolio reflects bold storytelling and design across digital, video, print, and experiential formats. You have a deep understanding of branding, UX/UI, and visual communication, paired with a strong editorial eye and the ability to guide standout content and copy.
• Strategic Thinking & Execution: You know how to connect brand and marketing strategy with creative execution. You’ve built or scaled brand systems and creative operations, with a sharp eye for both detail and the big picture.
• Collaboration & Communication: You're a skilled communicator and cross-functional partner, comfortable influencing stakeholders and presenting creative vision. You thrive in ambiguity and know how to prioritize competing needs in a high-growth environment.
• Bonus Points: Experience in B2B SaaS, eCommerce, or marketplace ecosystems is a major plus.

Perks & Benefits

We offer a competitive salary along with a Retirement Savings Plan (RRSP) that helps you save for the future that includes employer contributions.

Grow with us and take part in our employee stock purchase program (ESPP), allowing you to invest in your future alongside the company’s growth.

Comprehensive Health Benefits which includes access to medical, dental, and vision insurance plans starting on Day 1, ensuring you and your family are well taken care of.

️ Enjoy a flexible PTO policy allowing you to recharge and maintain a healthy work-life balance including one floating holiday that can be used anytime throughout the year.

Receive a company-provided laptop delivered to your door, ensuring you're equipped for success from Day 1.

Stay energized with complimentary snacks and drinks available in our Toronto Office.

Participate in quarterly or annually company-wide events, off-sites, and socials, fostering team spirit and camaraderie.