Senior Director of Digital Growth & Customer Experience

Egility; Canada; On-site; CAD 180,000 - 240,000; Full time

Job summary

Egility in Canada seeks a senior digital leader to shape growth and customer strategy. You will work with the executive team to translate business priorities into measurable digital initiatives and drive execution across channels.

Responsibilities include accelerating digital growth, strengthening customer engagement, and leveraging data to improve commercial performance while building and guiding a high-performing team.

Qualifications

• Around 10+ years of progressive experience across digital, growth, customer experience, marketing, commerce or related disciplines.
• Strong commercial orientation with data and analytics experience.
• Collaborative leader able to align senior executives and cross-functional teams.

Responsibilities

• Lead initiatives focused on accelerating digital growth and creating a connected customer experience.
• Develop and execute digital growth and customer strategies.
• Identify opportunities to improve acquisition, engagement, conversion and retention.
• Leverage data and insights to inform decision-making and improve performance.
• Lead and develop a high-performing team and translate business priorities into measurable digital initiatives.

Job description

Egility in Canada seeks a senior digital leader to shape growth and customer strategy. You will work with the executive team to translate business priorities into measurable digital initiatives and drive execution across channels.

Responsibilities include accelerating digital growth, strengthening customer engagement, and leveraging data to improve commercial performance while building and guiding a high-performing team.