Enterprise eCommerce Transformation Director (Hybrid)

Agilus Work Solutions; Mississauga; Hybrid; CAD 165,000 - 207,000; Full time

Job summary

Agilus by Synergie in Mississauga, Ontario, seeks a Senior Program Director to lead a large-scale eCommerce and omnichannel transformation for a major retail enterprise. This strategic role requires delivering across multiple workstreams, aligning executives, and bringing structure to complex programs.

You will coordinate cross-functional teams across digital, stores, fulfillment, loyalty, and payments, establish governance, manage risks, and partner with vendors and SI/SAAS providers to drive

Qualifications

• Experience leading enterprise eCommerce, digital transformation, or omnichannel programs.
• Proven track record delivering large-scale retail or high-volume transformation initiatives.
• Experience leading cross-functional programs with business, technology, product, operations, and supply chain teams.
• Strong executive presence with experience working with senior leadership and stakeholders.

Responsibilities

• Lead the overall delivery of a large-scale eCommerce and omnichannel transformation program.
• Develop and maintain an integrated roadmap across multiple business and technology workstreams.
• Establish governance structures, decision-making frameworks, and program controls.
• Coordinate cross-functional teams across digital, operations, stores, fulfillment, merchandising, payments, loyalty, and customer experience.
• Identify and mitigate program risks, dependencies, and delivery challenges.
• Drive executive alignment and facilitate strategic decision-making.
• Manage relationships with technology vendors, systems integrators, SaaS providers, and external partners.

Skills

Enterprise transformation

Cross-functional leadership

Executive stakeholder mgmt

Program governance

Job description

Agilus by Synergie in Mississauga, Ontario, seeks a Senior Program Director to lead a large-scale eCommerce and omnichannel transformation for a major retail enterprise. This strategic role requires delivering across multiple workstreams, aligning executives, and bringing structure to complex programs.

You will coordinate cross-functional teams across digital, stores, fulfillment, loyalty, and payments, establish governance, manage risks, and partner with vendors and SI/SAAS providers to drive