Senior Digital Commerce Commercial Manager

Procter & Gamble; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading consumer goods company is seeking a Senior Digital Commerce & Growth Manager for its Oral Care division in Toronto. This role demands over 5 years of e-commerce experience to drive digital strategies and enhance brand growth. Candidates should possess strong skills in digital marketing, analytics, and customer engagement. The position offers robust career development, a dynamic work environment, and the chance to shape digital commerce for key brands. Join us to innovate and influence the future of e-commerce.

Benefits

World-class learning and leadership development

Dynamic and respectful work environment

Career growth opportunities

Qualifications

• 5+ years of relevant consumer-facing e-commerce experience.
• Proven track record in CRM, Customer Acquisition, Digital Marketing, and SEO.
• Strong analytical thinking and attention to detail.

Responsibilities

• Develop and implement CRM strategies for customer engagement and user acquisition.
• Create digital strategies for retailers focusing on content and search optimization.
• Lead consumer insight-led brand plans behind product launches.

Skills

Strategic leadership

Digital marketing expertise

CRM and customer acquisition

Analytical thinking

Agile problem-solving

Education

Bachelor’s or Master’s Degree

Job description

Job Location

TORONTO GO

Job Description

Are you looking for meaningful work? Come to P&G where eCommerce and superior Brand Building are critical growth areas.

Being a Senior Digital Commerce Commercial Manager at Procter &Gamble means being a total business owner. We need someone who can envision the future of digital commerce in the short and longer term, with agility, grit and passion to test & learn the path forward to breakthrough growth. This role will also guide the vision and strategy behind brands by developing breakthrough marketing plans, driving innovation, elevating digital commerce and being a project manager. This means identifying consumer, shopper, and customer insights and executing strategies that will grow the brand and strategically set it up for future success.

Join one of P&G’s fastest growing channels and build the future with us as we continue to expand our digital commerce and total Oral Care business.

We are currently recruiting for an e-commerce professional with 5+ years’ experience in the direct-to-consumer (DTC) and Digital Commerce space to join our Toronto team as Senior Digital Commerce & Growth Manager, Oral Care. This starting management position is a good fit for professionals with 5+ years of work experience , interested in advancing their careers in digital commerce, strategic thinking and best-in-class execution.

In this role, you will:

• Develop and implement a comprehensive CRM strategy that enhances customer engagement, optimizes marketing and media campaigns, and drives user acquisition through targeted outreach and personalized communication, while leveraging 1st party data collection and evaluation to inform financial modeling and assess the viability of a direct-to-consumer website.

• Create and execute comprehensive digital strategies for key retailers, focusing on online content, product assortment, search optimization, and media planning, to drive growth and engagement for multi-million-dollar brands.

• Lead and execute the go-to-market and consumer insight-led brand plans behind our innovation & product launches.

• Analyze complex data to identify consumer and business insights to enable Brand leaders as they set direction for brand growth.

• Innovate, explore, and test new marketing ideas in an environment where creativity and experimentation are encouraged.

• Analyze, measure, and report complex data to identify consumer and business insights that educate recommendations for brand growth, consumer acquisition and retention.

• Innovate, explore, and test new marketing ideas in an environment where creativity and experimentation are strongly encouraged.

• Consistently create an outstanding consumer experience by understanding, simplifying and optimizing the consumer path to purchase and supply chain.

This role reports to the Commercial Director, Oral Care. As you expand your impact on the business, you can expect to increase responsibilities as the role continues to evolve.

What we offer you:

• Recognized state-of-the-art marketing skills - We give you the opportunity to test your marketing knowledge and management abilities in exciting, challenging situations across our renowned brands.

• World-class learning and leadership development - You will receive continuous training and development throughout your career, and be surrounded by leaders who will mentor, challenge, and coach you into a leader of today and tomorrow.

• Career growth and development - As a ‘build-from-within’ company, we value the experience you bring to P&G and are committed to offering you progressive roles to build mastery and leadership throughout the course of your career.

• Dynamic and respectful work environment - We live our Purpose, Values, and Principles daily. We value every individual and encourage initiatives promoting agility and work/life balance.

Ultimately, you will be at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility. You will do this in creative work spaces where new ideas flourish. You will receive world-class training to help you become a leader in your field. And it’s not just about what you will do, but how you will feel: welcomed, valued, purposeful, challenged, and inspired.

Job Qualifications

• Bachelor’s or Master’s Degree.

• 5+ years of relevant consumer-facing e-commerce experience.

• Track record of forward-thinking, strategic, and courageous leadership skills.

• Proven track record in CRM, Customer Acquisition, Digital Marketing (Facebook and other digital marketing platforms), and SEO with a passion to create a best-in-class consumer experience.

• A passion for agile problem-solving, enabling you to strategically tackle challenging situations in a complex and dynamic business environment.

• Strong analytical thinking and attention to detail.

• A growth mindset and superior communication skills that will enable you to guide the thinking of decision makers.

• Superior communication skills that will enable you to lead the thinking of decision makers internal and external to P&G.

How to Apply

• How to Apply:

  Please apply on P&G Careers and complete both your application AND assessments by 11:59pm on January 30th. We encourage you to review the information here for details on what to expect.

• Assessment Overview: If your skills match our requirements, you will be asked to complete an online assessment(s). Please review our Assessment Overview here for more information on how to prepare. Assessment scores are valid for 12 months; to apply previous scores please click on the assessment link(s). If your score has expired, you will be prompted to re-write the assessments.

Additional Information

• We are an equal opportunity employer and value diversity at our company. Underrepresented candidates including, but not limited to, people with disabilities, female and/or Black, Indigenous, Asian, Latino-American, or two or more races are strongly encouraged to apply.

• P&G is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment, and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please click here to submit your request. If you require an accommodation for the assessment process: 1) submit your request, 2) do not complete either assessment until you have been contacted for documentation verification. Thank you in advance for your patience.

• The Sponsorship for work authorization is not available for this role. It is the applicant’s responsibility to ensure they are authorized to work in the location to which they apply.

• We do not use Artificial Intelligence to screen, assess or select applicants. P&G serves nearly five billion people around the world and has the strongest portfolio of trusted, quality, leadership brands, including Tide®, Pantene®, Pampers®, Gillette®, and Old Spice®. Join us to grow your skills as a world-class leader! P&G Canada has been named one of Canada’s Top 100 Employers (2021), Canada’s Top Employers for Young People (2021), and Canada’s Best Diversity Employers (2021).

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