Senior Customer Concierge - In-Branch Support, $20.50/hr

Enterprise Holdings; Courtenay; On-site; CAD 30,000 - 60,000; Full time

Job summary

A mobility solutions company is seeking a Customer Assistance Representative Sr in Courtenay to provide high-level customer service through face-to-face interactions. The ideal candidate should possess strong customer service and sales experience, with a valid British Columbia driver's license. This full-time role offers a salary of CAD $20.50/hour and includes benefits such as paid time off and retirement savings plans.

Benefits

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits

Life Insurance

Training and development

Qualifications

• Minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support.
• Must have a valid British Columbia Full Class 5 driver's license with a clean driving record.
• Must be authorized to work in Canada.

Responsibilities

• Assist customers with reservations and inquiries over the phone and in person.
• Process vehicle check-ins, returns, and transactions at the exit kiosk.
• Market and promote company services while ensuring customer safety.

Skills

Customer service experience

Sales experience

Strong communication skills

Problem-solving skills

Education

High school diploma or above

Job description

A mobility solutions company is seeking a Customer Assistance Representative Sr in Courtenay to provide high-level customer service through face-to-face interactions. The ideal candidate should possess strong customer service and sales experience, with a valid British Columbia driver's license. This full-time role offers a salary of CAD $20.50/hour and includes benefits such as paid time off and retirement savings plans.