Senior Client Success Manager – Remote, Growth & Solutions

Insight Global (United States); Markham; Hybrid; CAD 90,000 - 110,000; Full time

Job summary

A leading client success firm is seeking a Senior Manager to manage relationships and grow a portfolio of accounts in Canada. This remote position involves delivering group benefits solutions and achieving sales results. The ideal candidate has 3+ years of experience in a similar role, is bilingual, and has a post-secondary education in a relevant field. The position requires creative approaches to problem-solving and strong interpersonal skills, along with a valid driver's license and access to a vehicle.

Qualifications

• 3+ years work experience in a similar role such as insurance or group benefits or client services.
• Demonstrated knowledge of group benefits and related products.
• Able to interpret and understand complex contracts.

Responsibilities

• Deliver measurable client success outcomes using creative, innovative approaches.
• Manage the entire sales cycle and grow a designated portfolio of client accounts.
• Achieve sales results and close new business opportunities.
• Analyze client needs and provide tailored solutions.
• Build and maintain the advisor and plan administrator relationship.

Skills

Client relationship management

Sales cycle management

Bilingual proficiency

Knowledge of group benefits

Education

Post-secondary in relevant field of study

Job description

A leading client success firm is seeking a Senior Manager to manage relationships and grow a portfolio of accounts in Canada. This remote position involves delivering group benefits solutions and achieving sales results. The ideal candidate has 3+ years of experience in a similar role, is bilingual, and has a post-secondary education in a relevant field. The position requires creative approaches to problem-solving and strong interpersonal skills, along with a valid driver's license and access to a vehicle.