Senior Boat Captain Trainer, Maligne Lake

Pursuit Collection; Municipality of Jasper; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading tourism company in Jasper, Alberta is seeking passionate tour guides for a full-time seasonal role. Responsibilities include ensuring exceptional guest experiences, operating tour boats, and maintaining safety standards. The perfect candidate will have strong customer service skills, a commitment to high safety standards, and must be at least 21 years old. This role offers opportunities for growth within the tourism industry and an engaging work environment amidst beautiful landscapes.

Benefits

Free access to Pursuit attractions

50% discount for friends

Discounts on hotel stays

Access to wellness resources

Qualifications

• Must be a Canadian citizen or permanent resident, 21 years of age.
• Comfortable working in various weather conditions.
• Mechanically inclined with experience in customer service.

Responsibilities

• Ensure high level of customer service as positive tour guides.
• Operate tour boats safely under regulations.
• Assist guests during the tour experience.
• Maintain logs and interact with maintenance teams.
• Act as a first responder for on-water incidents.

Skills

Customer service skills

Public speaking skills

Attention to detail

Ability to manage time

Adaptability

Communication skills

Education

Marine First Aid

Class 4 driver’s license

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer, 2026; it will be a full‑time seasonal role.

Role & Responsibilities

• Tour guides/captains demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest
• Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations (Master Limited 60 tonnes)
• Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience
• Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions and providing interpretive points as per our Maligne Lake programming requirements
• Maintain trip and mechanical logs
• Operate in a 1st responder role under direction from home base to any on‑water incidents that you may happen upon during your tour
• Interact closely with our fleet maintenance team as to mechanical issues and effective operation of the tour boats
• Sustain a safe and clean environment in all areas controlled by Maligne Lake

Required Skills & Qualifications

• Passionate and energetic hospitality driven individual who enjoys engaging with guests on an ongoing basis
• Strong desire to create long lasting positive memories for guests
• Relaxed, flexible and able to handle a few curve balls
• Committed to Safety First and the highest quality of cleaning standards
• Work ethic and commitment to the team and guest
• Internally motivated with a consistently high level of energy
• Enjoy working in a busy, fast‑paced environment
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
• Must meet the organization grooming and appearance standards
• High attention to detail and good communication skills
• Strong customer service skills
• Ability to effectively manage your time
• Public speaking skills
• To be certified by Transport Canada you must be 21 years of age and a Canadian citizen or permanent resident
• Mechanically inclined
• Marine First Aid required (course will be scheduled during training)
• Class 4 driver’s license an asset

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

PURSUIT PERKS

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.