Senior Benefits Analyst

Global Trade Plaza; Old Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Senior Benefits Analyst to enhance their Total Rewards strategy. This pivotal role involves designing and managing benefits and retirement programs across Canada and the U.S., ensuring alignment with business growth. The ideal candidate will have strong experience in benefits management, vendor relations, and process optimization, contributing to a thriving workplace culture. Join a dynamic team where your efforts will directly impact the organization and its employees. If you are passionate about making a difference in a fast-paced tech environment, this opportunity is perfect for you.

Benefits

Lightspeed RSU program

Unlimited paid time off

Health insurance

Health and wellness benefits

Transit fee coverage

Paid leave assistance for new parents

LinkedIn learning

Qualifications

• Experience managing benefits programs in Canada and the U.S.
• Strong vendor management and RFP process expertise.

Responsibilities

• Develop and manage benefits and retirement programs.
• Lead benefits renewal and open enrollment processes.
• Collaborate with HRIS and payroll for system optimization.

Skills

Managing benefits programs

Employee benefits knowledge (Canada and U.S.)

Vendor and broker management

Leaves management

Intermediate Excel skills

Process optimization

Tools

Workday

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Benefits Analyst to join our Total Rewards team. Reporting to the Senior Manager of Global Benefits, you will play a key role in designing, implementing, and managing benefits and retirement programs across Canada and the U.S. This role will support the growth of our business by ensuring our benefits programs align with our Total Rewards strategy, helping to create an environment where Lightspeeders can thrive.

What you’ll be doing:

• Develop, implement, and manage group benefits, retirement savings, and perks programs aligned with Lightspeed’s global benefits strategy.
• Lead the annual benefits renewal and open enrollment process.
• Oversee the selection and management of vendors for benefits and retirement plans, ensuring they meet performance and service expectations.
• Develop and track key metrics to evaluate program effectiveness and identify trends.
• Collaborate with global brokers to assess market trends and align programs with the company’s global strategy.
• Work closely with HRIS, payroll, business partners, and other stakeholders to identify system needs, troubleshoot issues, and optimize data flow and accessibility.
• Provide support to employees and HR teams on escalated issues, resolving complex situations.
• Support leaves management processes and policy reviews as required.

What you need to bring:

We’re a team of 5 people in Total Rewards located in Canada. If you’re excited about making an impact within a dynamic and growing technology company, this is the role for you!

We're looking for a candidate who has experience with the following:

• Strong experience managing benefits programs.
• In-depth knowledge of employee benefits programs in Canada and the U.S.
• Experience in vendor and broker management, including the RFP process.
• Expertise in leaves management (e.g., disability, parental leave).
• Ability to manage multiple priorities with minimal guidance.
• Intermediate experience with Excel.
• A passion for building and optimizing processes, with a focus on efficiency and innovation.

Even better if you have, but not necessary:

• Experience working in a fast-paced tech environment.
• Experience with benefits programs in the EMEA and APAC regions.
• Experience using Workday.

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• LinkedIn learning

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.