Security Site Supervisor

Securiguard Services Ltd.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A security services provider in Kelowna is seeking a Security Site Supervisor to manage multiple campuses. The selected candidate will lead and mentor security staff, ensuring exceptional service and compliance with procedures. Responsibilities include daily supervision and response to incidents. Candidates must possess a valid BC Security Worker License and have at least 2 years of supervisory experience. This role offers a dynamic environment focused on safety and service excellence.

Qualifications

• Minimum 2 years of security experience in a supervisor or Site Lead capacity.
• Demonstrated experience supervising, coaching, and mentoring teams.
• Full-time availability with schedule flexibility.

Responsibilities

• Provide day-to-day supervision of campus security operations across multiple sites.
• Train, mentor, and coach officers on site duties, protocols, reporting standards, and company policies.
• Act as Incident Commander during significant incidents and respond to first aid and emergency situations.

Skills

Supervising teams

Strong communication skills

Customer service

Problem-solving skills

Coaching and mentoring

Education

Valid BC Security Worker License

Valid Class 5 Driver's License

Intermediate OFA (OFA Level 2)

Job description

The Security Site Supervisor is responsible for managing and overseeing the post secondary campuses in the Kelowna, Vernon and Penticton. This position requires a high energy individual who has the capability to multitask and effectively lead and mentor a team of security professionals. The successful applicant must lead by example and set a high standard of service for both customers and client alike. his role is responsible for the day-to-day supervision of security staff, ensuring compliance with site procedures, and supporting training, mentoring, and performance management across all assigned locations.

Pay Rate: $28.00 - $30.00 per hour

Day To Day

• Provide day-to-day supervision of campus security operations across multiple sites
• Conduct patrols as required and delegate access or service requests, completing them directly when needed
• Act as Incident Commander during significant incidents and respond to first aid and emergency situations
• Review incident reports for accuracy and SOP compliance; provide coaching and escalate significant issues to the client as required
• Train, mentor, and coach officers on site duties, protocols, reporting standards, and company policies
• Maintain a visible, customer-focused presence and deliver high-quality service to the campus community
• Support investigations into incidents such as theft, harassment, or assault in coordination with security management
• Work closely with internal managers on scheduling, staffing needs, recruitment, training, and performance management
• Participate in health and safety activities including audits, toolbox talks, and hazard assessments
• Collaborate with supervisors to audit first aid equipment, emergency systems, and security infrastructure
• Participate in service review meetings and support continuous improvement initiatives

What You Will Bring

• Valid BC Security Worker License
• Valid Class 5 Driver's License
• Intermediate OFA (OFA Level 2) with experience responding to first aid incidents
• Minimum 2 years of security experience in a supervisor or Site Lead capacity
• Demonstrated experience supervising, coaching, and mentoring teams
• Strong communication skills with a professional, empathetic leadership style
• Strong customer service and problem-solving skills
• Intermediate computer skills
• Full-time availability with schedule flexibility

Who We Are

At Securiguard we believe in living and acting by our values:

R.E.A.C.H.

• Respect
• Empathy
• Accountability
• Courtesy &
• Honesty

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

Diversity is at the heart of what helps us grow and adapt. By creating an inclusive environment where everyone has equal opportunities, we spark ideas that solve real-world challenges. This commitment has been recognized with awards like Canada's Most Admired Corporate Cultures (2021, 2024) and the Queen's University IRC Award for Best Learning & Development Strategy at the Canadian HR Awards.

Salary: $28.00 - $30.00 per hour