Seasonal Sales Associate-Retail

Roots; Edmonton; On-site; CAD 32,000 - 44,000; Full time

Job summary

Roots in Canada is hiring a Sales Associate to deliver outstanding customer service, promote our core values, and build relationships with shoppers under the Store Manager's guidance.

You will handle POS transactions, stock and visual merchandising, and keep the store inviting with up-to-date product knowledge, ensuring customers feel welcome and inspired to return.

Join a team focused on customer care and style, with opportunities to grow in a vibrant retail environment.

Qualifications

• Retail experience in apparel preferred.
• Ability to develop relationships with customers.
• Knowledge of cash handling, store standards and merchandising.
• Self-motivated with good judgment.
• Strong presentation skills in retail.
• Positive, upbeat and friendly demeanor.
• Ability to understand customer needs and build buy-in.

Responsibilities

• Provide exceptional service and build relationships to promote loyalty.
• Perform POS transactions and handle cash accurately.
• Execute merchandising tasks and receiving shipments.
• Maintain store standards and visual presentation.
• Keep product knowledge up to date.
• Assist team to drive store success.

Skills

Retail experience

Customer relations

Self-starter

Presentation

Positive attitude

Customer focus

Influence

Job description

NATURE & SCOPE

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.


• Demonstrated ability to develop relationships with customers.


• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.


• Self-starter and uses good judgment in all situations.


• Excellent presentation skills in a retail environment.


• Upbeat, optimistic, passionate and friendly.


• Ability to understand the needs of the customer


• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.


• Resolving customer issues effectively at store level in a timely and positive manner.


• Be a team player and contribute to the stores’ success.


• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.


• Keep current on our product and service updates.


• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.


• Adhere to all Loss Prevention policies as per guidelines and policies.