Seasonal Sales Associate-Retail

Roots; Calgary; On-site; CAD 20,664,000 - 30,307,000; Full time

Job summary

Roots in Calgary is seeking a Seasonal Sales Associate to deliver exceptional service, embody our core values, and help build lasting relationships with customers.

You will handle POS transactions, merchandise replenishment, and keep the store looking its best while staying current on product updates. This role requires a friendly, proactive team player who thrives in a fast-paced retail environment.

Qualifications

• Customer service experience or aptitude for helping shoppers.
• Experience in apparel retail preferred.
• Familiarity with cash handling and point-of-sale operations.
• Ability to present merchandise attractively and uphold store standards.

Responsibilities

• Provide exceptional service to customers and build relationships.
• Perform POS transactions and manage basic merchandise tasks.
• Maintain store standards, replenishment, pricing updates, and housekeeping.
• Be a team player and contribute to store success.

Skills

Customer service

Retail experience

Cash handling

Merchandise presentation

POS transactions

Team player

Communication skills

Self-starter

Job description

NATURE & SCOPE:

We are currently hiring for a Seasonal Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.The main objective of this position is to provide exceptional service to customers and build relationships with them.The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.