Daytime Seasonal Sales Associate

Roots; Halifax; On-site; CAD 28,000 - 34,000; Full time

Job summary

Roots in Halifax, Canada is seeking a Sales Associate to deliver exceptional customer service and build lasting relationships with shoppers. Reporting to the Store Manager, you will handle POS transactions, maintain store standards and help merchandise the floor.

A friendly, upbeat attitude and retail experience are essential for success in this role. Join a team focused on customer-first service, loss prevention adherence, and store teamwork to drive loyalty and sales.

Qualifications

• Retail experience in apparel.
• Ability to build relationships with customers.
• Cash handling and merchandising knowledge.
• Excellent presentation in retail environment.
• Self-starter with good judgment.
• Friendly and upbeat attitude.
• Understanding customer needs.
• Ability to gain buy-in to ideas or actions.

Responsibilities

• Provide exceptional customer service and build relationships with customers.
• Process POS transactions accurately and efficiently.
• Maintain store standards, visual displays and merchandise presentation.
• Receive shipments, replenish stock and manage price markdowns.
• Assist with loss prevention and store maintenance.
• Contribute to team success and store goals.

Skills

Customer service

Relationship building

Cash handling

Merchandise display

Retail experience

Tools

POS system

Job description

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.The main objective of this position is to provide exceptional service to customers and build relationships with them.The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.