Seasonal Sales Associate

Roots; North Bay; Hybrid; CAD 19,000 - 22,000; Part time

Job summary

Roots in North Bay is seeking a Seasonal Sales Associate to deliver exceptional customer service and build lasting relationships. You’ll handle POS transactions, merchandising tasks, and maintain store standards in a fast-paced retail environment.

The role emphasizes a customer-first attitude, strong communication, and teamwork to support the store’s success and visual presentation. This seasonal position offers flexible hours and on-site work.

Qualifications

• Retail experience, preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with store standards, cash handling and merchandise presentation.
• Self-starter with good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand customer needs.
• Ability to build buy-in to ideas, decisions, actions, products or services.

Responsibilities

• Display a customer-first attitude and foster customer loyalty.
• Resolve customer issues effectively at store level promptly.
• Be a team player and contribute to store success.
• Perform POS transactions and merchandising tasks (receiving, replenishment, markdowns, fitting room upkeep).
• Stay up to date on product and service updates.
• Keep store visually appealing through presentation, replenishment and housekeeping.
• Adhere to Loss Prevention policies.

Skills

Retail experience

Customer relationships

Cash handling

Merchandise presentation

POS transactions

Team player

Customer needs understanding

Buy-in ability

Job description

NATURE & SCOPE:

We are currently hiring for a Seasonal Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.The main objective of this position is to provide exceptional service to customers and build relationships with them.The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.