Seasonal Luxury Retail Sales Support

Coach; Markham; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Canada’s Markham area is seeking a Sales Support Associate to join our luxury retail team. You will greet clients, process transactions at the POS, manage stock and shipments, and contribute to visual merchandising on the sales floor.

The role requires customer-service excellence, fashion awareness, and the ability to work a flexible schedule including weekends and holidays. Previous retail experience preferred.

Qualifications

• 1+ year of retail experience, preferably luxury.
• Knowledge of fashion trends and market competition.
• Experience with cash register systems and Mobile POS.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests confidently.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Sales

English proficiency

Attention to detail

Multitasking

Communication

Tools

Cash register systems

Mobile POS

iPad/Laptop

Walkie talkie

Job description

Coach in Canada’s Markham area is seeking a Sales Support Associate to join our luxury retail team. You will greet clients, process transactions at the POS, manage stock and shipments, and contribute to visual merchandising on the sales floor.

The role requires customer-service excellence, fashion awareness, and the ability to work a flexible schedule including weekends and holidays. Previous retail experience preferred.