Luxury Retail Sales Support — Flexible Schedule

kate spade new york; Mount Royal; On-site; CAD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Canada to contribute to store success by delivering warm, efficient service at the cash wrap and keeping the sales floor well-maintained. You will help move product from receipt to point of sale with accuracy and care.

Key responsibilities include operating POS, stockroom upkeep, and visual merchandising updates, while supporting team members and upholding brand standards. Flexibility for evenings/weekends is required.

Qualifications

• 1+ years in retail, preferably in a luxury environment.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers, basic computer skills (iPad/laptop), Mobile POS.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap.
• Suggest add-ons, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Attention to detail

Tools

POS systems

iPad

Laptop

Job description

Coach is seeking a Sales Support Associate in Canada to contribute to store success by delivering warm, efficient service at the cash wrap and keeping the sales floor well-maintained. You will help move product from receipt to point of sale with accuracy and care.

Key responsibilities include operating POS, stockroom upkeep, and visual merchandising updates, while supporting team members and upholding brand standards. Flexibility for evenings/weekends is required.