Lux Retail Sales Associate - Omnichannel Concierge

Coach; Calgary; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Commuter Benefits

Job summary

Coach, a luxury fashion house, is seeking a Sales Associate in Canada. You will represent the brand, build client relationships, and drive sales through personalized styling and cross-selling.

You’ll use POS systems and mobile devices to process transactions and gather client data while collaborating with the team on store ops and visual merchandising. The role requires at least 1 year in luxury retail, strong English, and comfort with social media or live demos.

Qualifications

• 1+ years of luxury retail sales experience.
• Knowledge of fashion trends and competitors.
• Proficient with POS and mobile devices.
• Strong English communication.
• Experience with live-stream shopping or video demos is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador with style standards.
• Build lasting client relationships through styling and advice.
• Drive sales through cross-selling and upselling.
• Utilize mobile POS and clienteling tools to capture data.
• Complete daily store operations and visual merchandising.
• Support inventory and price sheets.
• Collaborate with teammates and participate in brand initiatives.

Skills

Sales experience

English proficiency

Clienteling

POS operation

Social media savvy

Fashion trends knowledge

Team collaboration

Tools

POS systems

iPad

Mobile POS

Walkie-talkie

Job description

Coach, a luxury fashion house, is seeking a Sales Associate in Canada. You will represent the brand, build client relationships, and drive sales through personalized styling and cross-selling.

You’ll use POS systems and mobile devices to process transactions and gather client data while collaborating with the team on store ops and visual merchandising. The role requires at least 1 year in luxury retail, strong English, and comfort with social media or live demos.