Luxury Retail Sales Support | Flexible Schedule & Benefits

Coach; Toronto; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Parental leave

Commuter benefits

Tuition assistance

Job summary

Coach is a global fashion house offering a structured Sales Support Associate role at our Canada stores. You will welcome clients, process transactions, manage inventory, and support merchandising while delivering an exceptional brand experience to every shopper.

The position requires prior retail experience, knowledge of fashion trends, and strong English communication. Flexible scheduling includes nights and weekends to meet busy retail demand.

Qualifications

• 1+ year of retail experience, preferably luxury retail
• Knowledge of fashion trends and market competition
• Familiarity with cash registers and POS systems
• Basic computer skills and comfort using iPad, laptop, and internet
• Ability to multitask and stay organized in a fast-paced environment
• Strong English communication and customer service skills

Responsibilities

• Welcome clients warmly and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Process shipments and stock transfers; report discrepancies.
• Suggest add-on products and promote gift cards.
• Maintain stockroom cleanliness and visual merchandising updates.
• Support sales floor activities and respond to customer requests confidently.

Skills

Retail experience

Customer service

Cash handling

POS familiarity

Tech literacy

Communication

English proficiency

Tools

Cash register systems

iPad / Mobile POS

Laptop/Internet

Job description

Coach is a global fashion house offering a structured Sales Support Associate role at our Canada stores. You will welcome clients, process transactions, manage inventory, and support merchandising while delivering an exceptional brand experience to every shopper.

The position requires prior retail experience, knowledge of fashion trends, and strong English communication. Flexible scheduling includes nights and weekends to meet busy retail demand.