Seasonal Donor Data Specialist – Raiser's Edge

Altis Technology; Vancouver; On-site; CAD 25,000 - 36,000; Full time

Job summary

Altis Technology in Vancouver, BC seeks a Donations Processing Clerk for immediate assistance during a high-impact fundraising period. The role focuses on accurate donor data entry, responsive donor communications, and team-based administrative support.

Responsibilities include processing donations, maintaining Raisers Edge records, and handling inbound donor inquiries with professionalism and empathy. This is a temporary, on-site position with potential for extension based on business needs.

Qualifications

• 1+ years of experience in data entry, administrative support, or customer service.
• Strong data entry speed and accuracy with exceptional attention to detail.
• Professional, friendly communication skills with a customer-focused approach.
• Experience with Raisers Edge is required, Luminate Online experience is considered an asset.
• Comfortable learning new systems and adapting to changing priorities in a busy environment.
• Interest in the non-profit sector or fundraising is considered an asset.

Responsibilities

• You'll process incoming donations by sorting, batching, scanning, and accurately entering donor information into the organization's database.
• You'll respond to inbound donor phone calls with professionalism, courtesy and empathy, answering questions and providing exceptional customer service.
• You'll provide professional and courteous service when responding to inbound donor phone calls.
• You'll support seasonal administrative activities, including mail-outs and other team projects.
• You'll maintain accurate donor records and ensure information is entered correctly into Raisers Edge.
• You'll help ensure donations are processed efficiently while maintaining a high level of accuracy and confidentiality.

Skills

Data entry

Administrative support

Customer service

Professional communication

Tools

Raisers Edge

Luminate Online

Job description

Altis Technology in Vancouver, BC seeks a Donations Processing Clerk for immediate assistance during a high-impact fundraising period. The role focuses on accurate donor data entry, responsive donor communications, and team-based administrative support.

Responsibilities include processing donations, maintaining Raisers Edge records, and handling inbound donor inquiries with professionalism and empathy. This is a temporary, on-site position with potential for extension based on business needs.