Account Manager

Gallagher; Vancouver; On-site; Confidential; Full time

Job summary

Gallagher seeks a Reception/Fundraising Assistant in Vancouver for a fixed-term contract (Oct 6, 2026 – Jan 15, 2027). You will process donations, issue CRA-compliant receipts, and maintain donor records in Salesforce, supporting the fundraising team.

You will also handle front desk tasks, data entry, and monthly donor program processes, requiring strong attention to detail and communication skills. Experience with Salesforce is an asset.

Qualifications

• Ability to process high volumes with accuracy and attention to detail.
• Strong organizational skills and multi-priority management.
• Effective verbal and written communication.
• Customer-service oriented and collaborative team player.
• Experience with Salesforce and CRA receipting is an asset.

Responsibilities

• Process donations and maintain donor records accurately.
• Prepare CRA-compliant tax receipts for donors.
• Enter gift details into batches and the CRM with timely follow-up.
• Reconcile monthly gifts and address declined payments by phone or email.
• Provide front desk coverage and related administrative support.

Skills

Donor records

Cash handling

Gift processing

CRM Salesforce

CRA receipts

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

WE'RE HIRING Reception/Fundraising Assistant Contract Position | October 6, 2026 – January 15, 2027 | $27.80/hour Miles HR is recruiting on behalf of our client, a Vancouver-based non-profit organization, for a Reception/Gift Processing Assistant to join their fundraising team on a fixed-term contract.

About the Role

Reporting to the Gift Processing team, the successful candidate will play a key role in accurately and efficiently processing donations, ensuring donors receive timely acknowledgement and CRA-compliant tax receipts, and maintaining the integrity of donor records in the organization's CRM (Salesforce).

Key Responsibilities

• Prepare donation information received by mail for processing, including sorting and scanning mail into internal systems.
• Receive and process cash, cheque, credit card, and wire transfer donations in accordance with policies and procedures.
• Prepare cash and cheques for bank deposit and process credit card payments while maintaining cash controls.
• Enter gift details into batches and commit gifts into the organization's CRM, ensuring accurate documentation and timely follow-up.
• Issue tax receipts in accordance with Canada Revenue Agency (CRA) rules, regulations, and guidelines.
• Process monthly donor giving program payments, including updates to gift records and payment methods.
• Reconcile monthly gift records and follow up with donors on declined payments by phone or email.
• Support data quality initiatives to keep donor and gift information complete and accurate.
• Provide occasional front desk coverage and related administrative support.

What You Bring

• Ability to process a high volume of transactions with strong attention to detail and accuracy.
• Strong organizational skills and the ability to manage multiple, changing priorities under tight timeframes.
• Effective verbal and written communication skills.
• Proactive, responsible customer service approach and a collaborative, team-oriented working style.
• Proficiency with Microsoft Office; experience with Salesforce is an asset.
• Working knowledge of CRA receipting rules and regulations is an asset.

Contract Details

Duration: October 6, 2026 – January 15, 2027

Compensation: $27.80 per hour

Location: Vancouver, BC