Donor Data & CRM Specialist — Raiser’s Edge (Hybrid)

Waterloo Regional Health Network Foundation (WRHNF); Kitchener; Hybrid; CAD 63,000 - 74,000; Full time

Benefits offered by this job

Salary range: $63,240–$73,950 CAD

4 weeks vacation + wellness days

Comprehensive benefits package

HOOPP defined-benefit pension

Hybrid work environment

Job summary

Waterloo Regional Health Network Foundation (WRHNF) seeks a Database Specialist to ensure donor and gift data accuracy, integrity, and CRA compliance within Raiser's Edge. You will support fundraising, events, and finance teams with data, reporting, and technical guidance in a fast-paced environment.

Responsibilities include managing Raiser’s Edge and RE NXT, building queries and dashboards, processing gift batches, and maintaining data quality.

Qualifications

• 2–5+ years working with donor databases in nonprofit environment.
• Experience with Raiser's Edge RE/RE NXT and data governance is preferred.
• Experience with Power BI is an asset.

Responsibilities

• Maintain and administer the Raiser’s Edge donor database with data integrity.
• Develop queries, lists, dashboards and custom reports to support fundraising strategies.
• Process, review and import gift batches ensuring accurate coding and receipting.
• Support system integrations and third-party connections for donor data workflows.
• Provide user support, training, and documentation for data standards.
• Collaborate with finance and events teams to reconcile data and assist audits.

Skills

CRM skills (RE/RE NXT)

Advanced Excel

Power BI

Education

Post-secondary education in business administration, data management, information systems, fundraising

Tools

Trellis

Job description

Waterloo Regional Health Network Foundation (WRHNF) seeks a Database Specialist to ensure donor and gift data accuracy, integrity, and CRA compliance within Raiser's Edge. You will support fundraising, events, and finance teams with data, reporting, and technical guidance in a fast-paced environment.

Responsibilities include managing Raiser’s Edge and RE NXT, building queries and dashboards, processing gift batches, and maintaining data quality.