Seasonal Customer Experience Associate (Part-Time)

Indigo; London; Hybrid; CAD 2,425,000 - 3,637,000; Part time

Job summary

Indigo seeks a Seasonal Customer Experience Representative to support daily store operations, assist customers, and curate product collections in a dynamic retail environment.

The role is part-time with flexible hours, including evenings and weekends, and requires bilingual English/French communication. Ideal for individuals who enjoy stories, books, and creating joyful in-store experiences.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store.
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role).
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset.

Responsibilities

• Support the daily operations of the store, before or after the store closes (5AM or 10PM start time).
• Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise.
• Use merchandising standards to create a visually appealing, stimulating store.
• Create a warm and welcoming environment in our stores.
• Add joy to our customers' lives.
• Leverage our product to tell stories.
• Engage and connect with our customers on the floor.
• Curate specific product collections for each customer you meet.

Skills

Customer service

Adaptability

Flexibility

Teamwork

Physical stamina

Bilingual English/French

Job description

Indigo seeks a Seasonal Customer Experience Representative to support daily store operations, assist customers, and curate product collections in a dynamic retail environment.

The role is part-time with flexible hours, including evenings and weekends, and requires bilingual English/French communication. Ideal for individuals who enjoy stories, books, and creating joyful in-store experiences.