Seasonal Customer Experience Champion

Indigo-Books-; Milton; On-site; CAD 19,000 - 25,000; Part time

Job summary

Indigo in Milton, Canada, is seeking a Seasonal Customer Experience Representative to create a warm, welcoming store environment and engage customers with the stories behind our products. This role is part-time and ideal for energetic, customer-focused individuals.

You’ll be on the sales floor, help curate product selections, maintain visual standards, and respond to customer feedback with enthusiasm. Must be flexible to evenings, weekends, and holidays and be comfortable lifting up to 40 pounds.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset.

Responsibilities

• Create a warm and welcoming environment in our stores.
• Add joy to our customers' lives.
• Engage and connect with our customers on the floor.
• Curate specific product collections for each customer you meet.
• Ensure Visual Standards are followed and maintained.
• Role model Indigo’s High Performance Characteristics.
• Take accountability to respond to customer feedback in a timely manner.

Skills

Customer service

Communication

Adaptability

Teamwork

Flexibility

Job description

Indigo in Milton, Canada, is seeking a Seasonal Customer Experience Representative to create a warm, welcoming store environment and engage customers with the stories behind our products. This role is part-time and ideal for energetic, customer-focused individuals.

You’ll be on the sales floor, help curate product selections, maintain visual standards, and respond to customer feedback with enthusiasm. Must be flexible to evenings, weekends, and holidays and be comfortable lifting up to 40 pounds.