Scheduler/Planner

Dollco Print Solutions Inc.; Ottawa; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Vacation time

Paid time‑off

Job summary

Dollco Print Solutions Group is hiring a Scheduler/Planner to join the Scheduling & Planning team. The role focuses on developing cost‑effective job plans, maintaining production equipment schedules, and delivering capacity forecasts in a fast‑paced print environment while upholding core values.

The ideal candidate has a background in graphic arts, strong problem‑solving skills, and the ability to coordinate across multiple departments to ensure on‑time production and quality outcomes.

Qualifications

• Bachelor's Degree in Graphic Communications, College Diploma, or equivalent post‑secondary education in a related field.
• Minimum of three (3) years of experience in the Graphic Arts industry, pre‑press, production planning, or a fast‑paced print environment.
• Extensive experience using computer software and planning tools, with a proven ability to toggle between multiple programs (e.g., PrintFlow).

Responsibilities

• Develop detailed, cost‑effective pricing and job plans using planning software based on project specs, deadlines, and machine parameters.
• Create and communicate daily production schedules across all production machinery, with weekly and monthly demand/capacity forecasts.
• Manage job movements and load balancing in PrintFlow to optimize production efficiency across divisions.
• Monitor delivery timelines, inform teams of delays, and provide workback schedules for inquiries on new work.
• Monitor subcontracting, procurement, and material readiness for scheduled runs.
• Collaborate with internal stakeholders to confirm mandatory processes and client expectations.
• Lead daily/quarterly production and contract review meetings and communicate schedule changes clearly to operations.

Skills

Problem solving

Attention to detail

Multitasking

Communication

Microsoft Office

Print scheduling software

Process improvement

Education

Graphic Arts degree or related

Tools

PrintFlow

Job description

Dollco Print Solutions Group has been a market leader in Magazine and Catalogue Printing for over 100 years. We continue to lead in the Print industry by providing the highest quality, creative solutions, and on‑time service. At Dollco Print Solutions Group, we are proud of our committed, driven, and loyal team that focuses on building customer relationships and delivering excellent customer service.

DRMG (Direct Response Media Group) is Canada's leading Direct Mail company, specializing in Targeted Direct Mail Campaigns that have helped businesses of all sizes boost sales and brand recognition for more than 20 years. As a Canada Post Expert Partner and their largest shared mail customer, we deliver a wide range of neighbourhood mail, including our widely recognized Money Saver brand, to over 175 million homes annually.

DRMG is a fun, family‑focused, and entrepreneurial company where every person supports the overall success of the organization. Your work matters here, and we seek people who communicate well, build great relationships, and thrive in our complex and fast‑paced environment.

OUR PURPOSE

Our purpose is to contribute to the success of our clients through continuous improvement and innovative solutions. Helping Canadians save, businesses grow, and neighbourhoods thrive!

OUR CORE VALUES

We Are Customer Driven

We Are Always Respectful

We Believe in Team Safety and Well Being

We Strive for Excellence in Everything We Do

We Act with Integrity

We Treat People Right

The Team Is The Heart Of Everything

We Know How To Have A Good Time

We Are In This To Win!

We Contribute To Our Communities

SUMMARY

We are hiring a Scheduler/Planner, to join our Scheduling & Planning team. We are looking for someone who is dedicated to team safety and well being, being respectful, and acting with integrity. We strive for excellence in everything we do! The ideal candidate will have experience in developing cost‑effective job plans, creating/maintaining production equipment schedules, managing load balancing in PrintFlow software, and delivering capacity forecasts in a fast‑paced print environment, and will align with our core values and company culture.

AS A SCHEDULER/PLANNER, YOU WILL MAKE YOUR IMPACT BY:

Assessing, reviewing, and developing detailed, cost‑effective pricing and job plans using planning software based on project specifications, deadlines, and machine parameters.

Creating, maintaining, and communicating daily production schedules across all production machinery, along with weekly and monthly demand and capacity forecasts.

Managing job movements and load balancing in PrintFlow software to optimize production efficiency across all divisions.

Monitoring job delivery timelines, informing production teams when deadlines are delayed, and providing workback schedules for inquiries on new work.

Monitoring subcontracting, procurement, and material readiness required for scheduled runs.

Collaborating with internal stakeholders and cross‑functional departments to confirm and validate mandatory job processes and client expectations.

Attending and leading daily/quarterly production and contract review meetings, communicating schedule changes clearly to operational teams.

Utilizing established workflows to ensure smooth job processing throughout the plant while proactively addressing potential challenges.

YOU CAN EXCEL AS A SCHEDULER/PLANNER IF YOU HAVE:

Bachelor's Degree in Graphic Communications, College Diploma, or equivalent post‑secondary education in a related field.

Minimum of three (3) years of experience in the Graphic Arts industry, pre‑press, production planning, or a fast‑paced print environment.

Extensive experience using computer software and planning tools, with a proven ability to toggle between multiple programs (e.g., PrintFlow).

Mastery in problem‑solving, critical thinking, decision‑making, and proactive roadblock identification.

Exceptional attention to detail, organizational skills, and demonstrated analytical and mathematical capabilities.

Self‑disciplined, action‑oriented, and customer‑focused approach with strong written and verbal communication skills.

Ability to multitask and perform under pressure in a fast‑paced manufacturing environment, working both independently and collaboratively.

High technical aptitude with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and print scheduling software.

Strong technical understanding of press operations, finishing, and bindery processes to accurately build job plans and schedule equipment limits.

WHAT’S IN IT FOR YOU?

Compensation: Compensation will be discussed during the initial interview.

Schedule: You will be required to work Monday to Friday.

Location: Hybrid

The opportunity to be a part of a collaborative, fast‑paced environment with a team that consistently provides a high level of service to clients and internal departments.

Collaborate across our Group of Companies while fast‑tracking your professional development and career advancement.

Involvement with a team that demonstrates integrity, respect, and trust as part of our core values which we practice everyday - WE ARE ALWAYS RESPECTFUL & WE ACT WITH INTEGRITY!

A culture of transparency, where team members are involved in important conversations and encouraged to bring new innovative ideas to the team. We believe in our employees' skills and abilities!

Join a team that is eager to help you succeed in your role and grow in your career.

Be a part of a fun working environment and participate in our cultural activities.

Involvement in our benefits program for you and your family, vacation time, and paid time‑off. We want our team to be happy and healthy!

Gain meaningful work experience working with a passionate Canadian organization that has proudly been a leader in the Print Industry for over 100 years - WE ARE CUSTOMER DRIVEN!

Dollco Print Solutions Group is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation. We thank all applicants for their interest in Dollco; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status.