sales supervisor - retail

Dockside Stores; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Sales Supervisor for its retail operations in Victoria. This role involves overseeing sales staff, managing inventory, and ensuring exceptional customer service. The ideal candidate will have a secondary school diploma and at least one year of retail experience. You will be responsible for training new staff, organizing work schedules, and resolving customer complaints. This position offers a dynamic work environment where your leadership and organizational skills can shine. Join a team that values diversity and supports various groups, including newcomers and veterans, to create an inclusive workplace.

Qualifications

• 1-2 years of retail experience required.
• Ability to manage and train sales staff effectively.

Responsibilities

• Assign duties and supervise sales staff to ensure smooth operations.
• Manage inventory and resolve customer issues promptly.
• Prepare sales reports and establish work schedules.

Skills

Sales Management

Customer Service

Staff Training

Inventory Management

Education

Secondary (high) school graduation certificate

Job description

Job Title: Sales Supervisor - Retail

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Tasks

1. Assign sales workers to duties
2. Hire and train or arrange for training of staff
3. Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
4. Authorize return of merchandise
5. Establish work schedules
6. Sell merchandise
7. Prepare reports on sales volumes, merchandising and personnel matters
8. Resolve issues that may arise, including customer requests, complaints and supply shortages
9. Organize and maintain inventory
10. Supervise and co-ordinate activities of workers
11. Manage cash

Supervision

Supervision of:

1. 1 to 2 people
2. 3-4 people
3. 5-10 people

Minimum Requirements

Are you available for the advertised start date?

Are you currently legally able to work in Canada?

Are you willing to relocate for this position?

Do you have previous experience in this field of employment?

Support for Persons with Disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for Newcomers and Refugees

1. Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
2. Supports newcomers and/or refugees with foreign credential recognition
3. Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for Youths

1. Offers mentorship, coaching and/or networking opportunities for youth
2. Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

1. Offers mentorship, coaching and/or networking opportunities for Veterans
2. Supports Veterans in translating their military skills and experience into the language of the civilian job market
3. Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for Mature Workers

1. Applies hiring policies that discourage age discrimination
2. Provides staff with awareness training to create a welcoming work environment for mature workers

Support for Visible Minorities

1. Offers mentorship programs that pair members of visible minorities with experienced employees

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