sales supervisor - retail

PSB IMPEX LTD dba LANSDOWNE Chevron; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated retail supervisor to join their dynamic team. In this role, you will oversee daily operations, manage inventory, and ensure exceptional customer service in a fast-paced environment. Your leadership skills will be vital as you supervise a team of grocery clerks and shelf stockers, ensuring smooth operations and customer satisfaction. If you thrive in a challenging environment and have a passion for retail, this opportunity is perfect for you to make a significant impact on the business.

Qualifications

• 1-2 years of experience in retail or customer service roles.
• Ability to supervise and coordinate a team effectively.

Responsibilities

• Order and sell merchandise while maintaining inventory levels.
• Resolve customer complaints and supervise staff activities.

Skills

Customer Service

Inventory Management

Sales Skills

Problem Solving

Team Leadership

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Retail business
• On-site customer service

Tasks

• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people
• Grocery clerks and shelf stockers

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Work Term: Permanent