sales supervisor - retail

End of the Roll Victoria; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established retail business is seeking a motivated individual to oversee sales operations in a fast-paced environment. This role involves supervising a team, managing inventory, and ensuring customer satisfaction. The ideal candidate will possess strong interpersonal skills, a focus on client needs, and the ability to work under pressure. Join a dynamic team where your contributions will directly impact the success of the store and enhance the shopping experience for customers. If you thrive in a busy retail setting and enjoy leading others, this opportunity is perfect for you.

Qualifications

• 1-2 years of retail experience is required.
• Strong interpersonal and organizational skills are essential.

Responsibilities

• Supervise and coordinate activities of retail sales staff.
• Manage inventory and resolve customer issues effectively.
• Prepare sales reports and establish work schedules.

Skills

Client focus

Interpersonal skills

Organization

Reliability

Flexibility

Team player

Accuracy

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Urban area
• Retail business

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player