sales supervisor - retail

Government of Canada; Victoria; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated retail supervisor to manage a dynamic team in a fast-paced environment. This role involves overseeing sales operations, organizing inventory, and ensuring excellent customer service. The ideal candidate will thrive under pressure, possess strong communication skills, and demonstrate a client-focused approach. Join a supportive work setting where your contributions will directly impact the success of the retail business. If you are organized, reliable, and enjoy working with people, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a retail or supervisory role.
• Strong communication skills and client-focused approach.

Responsibilities

• Supervise and coordinate activities of sales workers.
• Manage inventory and resolve customer issues effectively.
• Prepare sales reports and establish work schedules.

Skills

Client focus

Excellent oral communication

Attention to detail

Organized

Team player

Education

Secondary (high) school graduation certificate

Tools

Cellular phone

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail business

Responsibilities

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Own tools/equipment

• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player