sales supervisor - retail

PSB IMPEX LTD dba GORDON HEAD Chevron; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic retail environment where you will play a key role in customer service and merchandise management. This position offers the opportunity to supervise a dedicated team, ensuring smooth operations and high customer satisfaction. You'll be responsible for ordering products, resolving issues, and maintaining inventory, all while working in a fast-paced setting. If you thrive under pressure and enjoy working with people, this is the perfect chance to make an impact in a vibrant retail atmosphere. Your skills in organization and interpersonal communication will be vital in contributing to the success of the team.

Qualifications

• Must have a high school graduation certificate.
• Strong customer service and organizational skills are essential.

Responsibilities

• Order and sell merchandise while managing inventory.
• Supervise staff and establish work schedules.
• Resolve customer issues and prepare sales reports.

Skills

Customer service skills

Organizational skills

Problem-solving skills

Interpersonal skills

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Retail business
• On-site customer service

Tasks

• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people
• Grocery clerks and shelf stockers

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player