Sales Manager

Cam Clark Automotive Group; North Vancouver; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Pay plan and commission structure

Paid Vacation Time

Extended Health Benefits

Training and development programs

Job summary

Cam Clark Auto Group in North Vancouver, BC, is seeking a Sales Manager for Cam Clark Ford Lincoln to lead the sales department and drive performance through exceptional customer service and leadership.

You will manage forecasting, staff coaching, inventory analysis, and compliance while implementing effective prospecting and follow-up programs, with a rewarding commission structure and benefits.

Qualifications

• A valid driver's license with a clean record.
• Minimum of 2 years as Automotive Sales Manager or similar leadership role.
• Proven knowledge of automotive sales strategies and dealership operations.
• Strong leadership, communication, and coaching skills.
• Customer-focused and results-driven with targets.

Responsibilities

• Forecast sales, gross profit, and expenses monthly and annually.
• Lead, coach, and evaluate the sales team to drive results.
• Ensure compliance with laws, regulations, and dealership policies.
• Schedule staff to ensure coverage and efficiency.
• Develop and monitor lead management and follow-up processes.
• Maintain an effective customer follow-up program.
• Oversee inventory management and analyze market trends.
• Conduct regular sales meetings and training sessions.
• Establish and enforce product knowledge and sales standards.
• Address customer concerns promptly and professionally.
• Perform other related duties as assigned.

Skills

Leadership

Sales management

Coaching

Customer service

Communication

Tools

CRM software

Job description

An excellent opportunity with a quickly growing, dynamic business...

Cam Clark Auto Group is seeking a Sales Manager for our Cam Clark Ford Lincoln in the North Vancouver, BC location.

With over 20 dealership and car service locations stretching across Alberta, British Columbia, Montana, and Washington California, Cam Clark Auto Group is an industry leader in providing an outstanding customer experience since 1987, while also striving to offer an amazing employee experience as well!

You can look forward to a rewarding pay plan and industry-leading commission structure along with Paid Vacation Time and Extended Health Benefits. We also invest in our people by providing training and personal development programs to help you grow your career!

In the position of Sales Manager reporting to the General Manager, the successful candidate will be responsible for the execution of the Sales Department strategies and will be required to be an active force in driving sales through exceptional customer service and selling skills.

You will be accountable for:

• Forecasting and achieving departmental sales, gross profit, and expense objectives on a monthly and annual basis.
• Leading, coaching, motivating, and monitoring the performance of the sales team to drive results and accountability.
• Ensuring compliance with all applicable laws, regulations, and dealership policies related to vehicle sales and transactions.
• Managing and scheduling department staff to ensure appropriate coverage and operational effectiveness.
• Supporting sales team members in setting and achieving challenging yet attainable sales goals and performance targets.
• Developing, implementing, and monitoring prospecting, lead management, and sales follow-up processes to maximize sales opportunities.
• Establishing and maintaining an effective customer follow-up program to enhance customer satisfaction, retention, and repeat business.
• Overseeing vehicle inventory management, analyzing market trends, customer preferences, and dealership sales history to optimize inventory levels.
• Conducting regular sales meetings, performance reviews, and training sessions to support employee development and product knowledge.
• Establishing and enforcing product knowledge, customer service, and sales process standards across the department.
• Addressing and resolving customer concerns promptly and professionally in accordance with dealership policies.
• Performing other related duties and responsibilities as assigned.

To be successful, you must have:

• A valid driver's license with a clean driver's abstract.
• A minimum of 2 years of experience as an Automotive Sales Manager or in a similar leadership role.
• Proven knowledge of automotive sales strategies, dealership operations, and performance management.
• Strong leadership, communication, and coaching skills with the ability to motivate and develop a sales team.
• A customer-focused and results-driven approach with a commitment to delivering exceptional customer service and achieving sales targets.