Sales Development Representative (Remote, Canada)

Dynatrace; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading company in software solutions is seeking a Sales Development Representative to identify and qualify sales opportunities. The role involves collaborating with field sales and marketing to generate demand and qualify leads, focusing on senior IT management at Fortune 1000 companies. Candidates must be fluent in French and have a college diploma or university degree.

Qualifications

• Fluent in French required.
• College diploma or university degree needed.

Responsibilities

• Qualify leads and prospects based on defined criteria.
• Profile assigned accounts and drive outbound prospecting.
• Educate prospects about Dynatrace enterprise solutions.

Skills

Fluent proficiency in French

Strong written and verbal communication skills

Excellent problem-solving

Organizational skills

Interpersonal skills

Education

College diploma or university degree

Tools

Salesforce.com

Job description

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for the APM software field sales organization. The role involves partnering with field sales representatives and marketing to generate demand and qualify leads.

Responsibilities :

1. Qualify leads and prospects based on defined criteria.
2. Profile assigned accounts and drive outbound prospecting to generate new business.
3. Call into senior IT management at Fortune 1000 companies as part of lead development and qualification, including CTOs, CIOs, Directors of IT Operations, Directors of Infrastructure, and Directors of Application Support.
4. Conduct research on accounts using tools such as Google, LinkedIn, Jigsaw, and others.
5. Develop an understanding of the account’s business issues and relevant information.
6. Execute database and telemarketing programs to increase attendance at events, seminars, and promote current product offerings to target audiences.
7. Educate prospects about Dynatrace enterprise solutions.
8. Use tracking tools to monitor activities.
9. Attend weekly territory forecast meetings and update the team on activity progress.
10. Work to meet defined metrics and goals.
11. Provide feedback to marketing on the quality of leads from marketing programs.

Qualifications

• Fluent proficiency in French is required.
• College diploma or university degree required; equivalent military experience will be considered.

Preferred Qualifications

• Understanding of IT operations management solutions is a plus.
• Experience using CRM systems, specifically Salesforce.com, is preferred.
• High level of commitment to customer service and relationship building.
• Strong written and verbal communication skills.
• Excellent problem-solving, organizational, and interpersonal skills.
• Ability to work independently and in a team environment.
• Self-motivated with the ability to thrive in a fast-paced and changing environment.