Sales Development Flex Manager — Lead SDRs & Pipeline

ServiceTitan, Inc.; Toronto; On-site; CAD 120,000 - 130,000; Full time

Benefits offered by this job

Flexible time off

Leadership training program

Bonuses & recognition programs

Company-paid health benefits

Parental leave support

Job summary

ServiceTitan, Inc. is seeking a Sales Development Flex Manager to lead and mentor SDR teams during coverage periods and special projects. You will drive outbound strategies, coach reps, and influence pipeline outcomes across the organization.

You will work with senior leadership to refine outbound playbooks, measure key metrics, and implement tactics that elevate performance and pipeline generation.

Qualifications

• Direct experience leading SDR teams.
• Proven track record in outbound pipeline generation.
• Strong coaching and performance management skills.

Responsibilities

• Lead and develop SDR teams across coverage periods.
• Coach SDRs through 1:1s and performance feedback.
• Shape SDR strategy and outbound processes to drive pipeline.
• Report KPIs to senior management and optimize programs.

Skills

SDR management

Outbound sales

Coaching & development

Analytics & reporting

Cross-team collaboration

Tools

Salesforce

Salesloft

Gong

Job description

ServiceTitan, Inc. is seeking a Sales Development Flex Manager to lead and mentor SDR teams during coverage periods and special projects. You will drive outbound strategies, coach reps, and influence pipeline outcomes across the organization.

You will work with senior leadership to refine outbound playbooks, measure key metrics, and implement tactics that elevate performance and pipeline generation.