SDR Growth Leader: Pipeline & Coaching

Quadient; Markham; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Global learning platform access

Total rewards package

Employee assistance program

Job summary

Quadient is seeking a hands-on Sales Development Manager to lead a growing SDR team that drives pipeline for our software solutions across upper mid-market accounts. You will coach, review cadences, and shape development plans to advance SDRs toward account executive roles.

The role combines inbound, outbound and ABM programs with cross-functional partnership to optimize performance. You will manage pipeline quality, conversion metrics and productivity while collaborating with Sales, Marketing

Qualifications

• 4+ years in B2B sales development with real outbound prospecting.
• 2+ years managing SDRs or as a formal team lead.
• A track record of leading a team to qualified pipeline and conversion goals.
• Confidence coaching calls, outbound and discovery, qualification and objection handling.
• Experience building or improving inbound, outbound and account-based SDR processes.
• Strong analytical judgment; turn performance data into coaching decisions.
• Experience hiring, onboarding and developing SDR talent.
• Clear, collaborative communication across Sales, Marketing and Operations.
• Working knowledge of Salesforce, Salesloft, LinkedIn Sales Navigator and Gong, plus curiosity about AI for SDRs.
• Ability to travel within North America.

Responsibilities

• Lead and develop a team of SDRs across multiple product lines with coaching and reviews.
• Own pipeline quality, conversion and productivity targets with data-backed adjustments.
• Partner with Sales, Marketing and Operations on territory planning and handoffs.
• Collaborate with AI/automation teams to improve outreach and coaching speed.
• Plan headcount, design onboarding and ramp programs for new SDRs.

Skills

Coaching

Team leadership

Prospecting

Account-based SDR

Sales analytics

Collaboration

Hiring and onboarding

AI for SDR

Tools

Salesforce

Salesloft

LinkedIn Sales Navigator

Gong

Job description

Quadient is seeking a hands-on Sales Development Manager to lead a growing SDR team that drives pipeline for our software solutions across upper mid-market accounts. You will coach, review cadences, and shape development plans to advance SDRs toward account executive roles.

The role combines inbound, outbound and ABM programs with cross-functional partnership to optimize performance. You will manage pipeline quality, conversion metrics and productivity while collaborating with Sales, Marketing