Sales & Customer Service Associate

Massage Envy Franchising, LLC; Mandeville; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team in Mandeville. This role focuses on providing exceptional customer service and promoting wellness through massage and skincare services. With a commitment to employee success and a supportive community, you'll thrive in an environment that values your contributions. Enjoy perks such as flexible scheduling, training, and discounts while helping clients feel their best. If you are ready to make a difference in people's lives and grow your career, this opportunity is perfect for you!

Benefits

Flexible Schedule

Free Massage or Skincare Service Monthly

30% Off All Products

In-Depth Product and Service Training

Qualifications

• High school diploma or equivalent required, retail experience preferred.
• Strong people skills and ability to multitask effectively.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by scheduling services and greeting clients.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin! Massage Envy [3471 E. Causeway Approach STE 4 Mandeville, La. 70448]

Do you have a passion for helping others? At the Massage Envy [Mandeville, La.] franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• $11.00 Hr.
• Competitive base pay of $11 hour, plus commissions
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$11.00

Job ID

2024-221866