Inside Sales Representative (Remote)

Concentrix; Windsor; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company in customer service and sales is seeking candidates for a dynamic role involving inbound and outbound support, sales closing, and relationship building. With an inclusive culture and strong opportunities for advancement, the ideal candidate will have experience in sales and a high school diploma. This flexible role offers competitive pay and a supportive work environment.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Performance-based incentives

DailyPay enrollment option

Flexible work-from-home arrangement

Opportunities for career advancement

Qualifications

• 1+ year of proven hard sales experience with a record of meeting quotas.
• Strong understanding of the sales process and communication techniques.
• Open availability and ability to work in a distraction-free environment.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales using B2B and B2C skills in prospecting and negotiation.
• Build client relationships and find new retention strategies.

Skills

Sales experience

Communication

Negotiation

Customer relationship management

Multi-tasking

Education

High school diploma or GED

Job description

Employer Industry: Customer Service and Sales

Why consider this job opportunity:
- Salary up to $18/hr, plus performance-based incentives
- DailyPay enrollment option to access pay early
- Comprehensive benefits including medical, dental, and vision insurance
- Opportunities for career advancement with 80% of managers promoted from within
- Flexible work-from-home arrangement
- Supportive and inclusive company culture with various employee resource groups

What to Expect (Job Responsibilities):
- Provide inbound and outbound customer support using a call flow guide
- Close sales and utilize B2B and B2C skills in prospecting, negotiation, and presentation
- Build client relationships and find new ways to retain customers
- Track, document, and retrieve information in databases
- Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):
- 1+ year of proven hard sales experience with a track record of meeting quotas
- Strong understanding of the sales process, communication, negotiation, and closing techniques
- Open availability and ability to work in a quiet, distraction-free environment
- High school diploma or GED
- Strong computer navigation skills and proficiency in fast-paced multi-tasking

How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- A desktop or laptop to complete PC and internet testing
- High-speed internet connection (no wireless/hotspots or satellite)
- Previous experience in a customer service role

#CustomerService #SalesOpportunity #RemoteWork #CareerGrowth #InclusiveCulture

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