Sales Associate-Retail

Colonial Group; Maple Ridge; On-site; CAD 28,000 - 38,000; Full time

Job summary

Colonial Group in Maple Ridge, BC is seeking a Sales Associate to deliver exceptional customer service and promote our core values. Reporting to the Store Manager, you will build relationships with customers and strive to turn shoppers into lifelong clients.

You\'ll handle POS transactions, maintain store standards, and contribute to visual merchandising and product presentation while staying informed on the latest product updates. A friendly, upbeat attitude is essential.

Qualifications

• Retail experience preferred in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with store operations concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

Responsibilities

• Display a customer-first attitude and build/maintain customer loyalty.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store's success.
• Perform POS transactions and merchandising tasks (receiving shipments, replenishment, price markdowns, fitting room upkeep).
• Keep current on product and service updates.
• Ensure store is visually appealing and adheres to company standards through presentation and housekeeping.
• Adhere to Loss Prevention policies.

Skills

Retail experience

Customer relationships

Store operations

Cash handling

Merchandise presentation

Self-starter

Good judgment

Presentation skills

Positive attitude

Understand customer needs

Build buy-in

Job description

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.The main objective of this position is to provide exceptional service to customers and build relationships with them.The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.