Sales Associate

Rogers Communications, Inc.; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading telecommunications company is seeking a Sales Associate to enhance the retail experience by delivering top-notch customer service and engaging with the community in Richmond, BC. The ideal candidate is passionate about technology, excels in teamwork, and is committed to fostering an inclusive environment. Benefits include comprehensive health programs and career growth opportunities.

Benefits

Health benefits

Generous employee discounts

Career growth opportunities

Paid time off for volunteering

Qualifications

• Great with people and passionate about delivering an exceptional customer experience.
• Meeting the minimum age of majority in your province.

Responsibilities

• Enhance the retail experience in our stores by providing best in class service.
• Engage and grow your customer base with personalized communication.
• Participate in community events and outreach efforts.

Skills

Customer experience

Team collaboration

Technology enthusiasm

Job description

Overview

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Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores.

Responsibilities

• Enhance the retail experience in our stores by providing best in class service and value-added solutions to our customers.
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging.
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals.

What’s in it for you

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits – 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for

• You are great with people and passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology
• You meet the minimum age of majority in your province

Application steps

After you apply, watch your email. Candidates will be required to complete an online assessment as a next step. If selected to move forward, our recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. A pre-employment background check will be conducted, including criminal/credit background checks and ID verification. Previous employment verification may be required depending on the role.

To protect our people, brand and assets, all candidates must clear a criminal/credit background check and ID verification as part of the selection process. Some roles may require additional employment verification.

Schedule and location

Schedule: Part time

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Work Location: 6551 No. 3 Road, Unit 1110 (5713), Richmond, BC

Travel Requirements: Up to 100%

Background Check(s) Required: Canadian Criminal Record Check

Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Requisition ID: 313830

Note: Corporate employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026.

About Rogers and diversity

Rogers is committed to a diverse and inclusive workplace. We embrace diversity, celebrate different perspectives, and work to remove barriers for equal participation. We will work with candidates who are experiencing a disability to ensure they have what they need to be at their best. For questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail

Location: Richmond, BC, CA

Perks & benefits

Health & well-being benefits, donation matching, paid time off for volunteering, wealth accumulation including pension plan and employee stock options, generous employee discounts, leadership development, mentorship, and coaching programs. Available for both full-time and part-time permanent employees, some restrictions apply.