Sales Associate

Andrew Peller Limited; Cambridge; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

The Wine Shop, part of Andrew Peller Limited, seeks a dedicated teammate to deliver a superior shopping experience in-store in Canada. The role emphasizes customer service, product knowledge, and reliability in cash handling and merchandising.

The successful candidate will have 2+ years in customer service, Smart Serve certification, and comfort with Windows software. Flexibility to work days, evenings, weekends, and holidays is required; lifting up to 40 lbs is expected.

Qualifications

• 2 years of customer service experience.
• Smart Serve Certification.
• Experience with computer-based point of sale systems and cash handling.
• Proficiency with Word, Excel and Outlook on Windows.
• Ability to lift 40 lbs regularly.
• Flexibility to work days, evenings, weekends and holidays.

Responsibilities

• Ensure total customer satisfaction and outstanding service for every customer.
• Assist customers with purchases and provide product information as needed.
• Assist with product shipments and merchandising, including light cleaning of shelves and display units.
• Handle cash and balance till accurately.
• Comply with Health and Safety rules & Security within the workplace.
• Be a team player and contribute to the team's efforts.

Skills

Customer service

POS experience

Cash handling

Smart Serve

MS Office

Flexibility

Lifting 40lbs

Tools

POS systems

MS Office

Job description

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with...

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for...

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.